When trust is low and relationships are plagued by suspicion, networks collapse into brittle organizational structures that rarely offset their operational costs in real world outcomes. You can think of this important idea in terms of self determination. Relationship is the Net in Network. Trust makes networks work. e-s-p-e-c-t. MORE >>

am delighted to round out the coverage of this crucial area with an excellent guest article by business networking guru Tony Altham which offers ten practical tips for creating, building and sustaining profitable business relationships. If you have listened then they may well have said that they were looking for a contact in ABC Company. MORE >>

Long-term success comes from a strategic (not tactical) approach to social media and from properly evaluating why you are using social media in the first place and how you will measure its success against overall business objectives as well as any individual campaign aims that you might be focused on at any given time. MORE >>

PBworks has now launched its PBworks Customer Relationship Edition, which extends CRM solutions such as Salesforce.com by offering shared online workspaces for collaborating with customers and prospects throughout the entire customer lifecycle.   The average company may have hundreds or even thousands of customers every year.  MORE >>

In some ways, she has reached the end of her current career path in terms of pay and promotional opportunities. Mary is considered “opinionated” by peers but that perception is altered once co-workers have access to information that provides her social footing in terms of credibility and expertise (i.e., Part 1 is here. MORE >>