Trending Sources

Don’t Underestimate the Value of Your Community Managers

Elsua

Key concepts like social capital skills, open knowledge sharing, collaboration, engagement, commitment, passion, trust, etc. They never have. .

2012 105

Social Software is Enabling the Old “to-do” List to Make a Comeback

Portals and KM

have already written about Putting Social Media to Work and Integrating the Interactions with the Transactions.  This makes sense. 

Year-End Thoughts On Enterprise 2.0 Social Software

Collaborative Thinking

The industry can identify a "portal market", an "enterprise content management market", and even a "collaboration market". Enterprise 2.0 is more about how social software is used by people vs. what the social tool actually is. Social Software Many E2.0 Organizations should not pursue Enterprise 2.0 Really.

Community Management Fundamentals – Where Do I Start?

Elsua

Knowledge Management, Collaboration, Learning, Social Computing within the Enterprise, Productivity, Work Life Integration, etc.

2011 67

The Priority Filter A Prioritization Tutorial

Evolving Web

Tags: Life Management Personal Kanban social software Web/Tech

2010 61

Organizational Entropy and Information Abuse

Evolving Web

Cuts Like a Knife I would argue that information in this context is an object.  A social object. It’s an awesome observation. Quality is job 1. 

2008 62

The Credit Crisis and Social Software - Part 1 - Why we need a return to credit based on social relationships

Green Chameleon

The core idea is that the natural reality of sound credit is that it is not transactional but social. What is a a social system? Worse.

Social Task Management – When Social Business Got Down to Work – #e2conf Highlights

Elsua

Social Business is Maturing. The New Challenge for Social Business. Social Task Management: A New Level of Engagement.

2012 46

Internal and external community managers are not the same

John Tropea - Delicious Community

Enterprise 2.0 & Social Business. Management & HR. Social Software & Tools. Software & Tools.

2013 35

Green Chameleon » Social Software Guides

Green Chameleon

Thanks to Cory Banks and Steven Kaye for this lead (via actKM ). URLs are automatically converted into links. Thank you Edgar for your post! RSS2.0

Year-End Thoughts On Enterprise 2.0 Social Software (Part 2)

Collaborative Thinking

Social Software lacks definition. Emergent Social Software Platforms remain ill-defined as well. Enterprise 2.0

Social Software Survey

Portals and KM

Social Software Research initiative and are fans of my book, Net Work. Christian and Mike are partnering with InfoToday (who manages KMWorld) and with SLA (Special Libraries Association), which may attract a slightly different audience from the AIIM survey I previously asked people to take. You might get a copy of my book

Using Social Software to Increase Business Performance

Portals and KM

The Deloitte Center for the Edge has issued a new paper, “ Social Software for Business Performance” that discusses how companies can leverage social software to improve business performance in the short-term and transform it in the long-term. would agree. agree here also. Companies must be strategic.

2010 Update on IBM Social Software Efforts: Part One

Portals and KM

think they are innovators in the social software space, both for enterprise and Web use.  Teach for America uses social media.

2010 Update on IBM Social Software Efforts: Part Two

Portals and KM

This is the second in a series on an IBM social media press event I attended last week following part one posted yesterday. Into help desks?

Impact of Social Software Within the Enterprise by Jon Iwata

Elsua

Many folks have been questioning the relevance and importance of social computing within the enterprise. Eventually. Yes, eight years ago!

The Business Value of Social Software by Luis Suarez

Elsua

ROI) conversations for Social Software that I like to talk about so much lately. Yes, the good old Return On Investment (a.k.a.

Will Social Software Replace Email in an Enterprise 2.0 World?

Elsua

The main issue I am seeing when interacting with social software tools is actually not the social tools themselves, but how I access them.

Collaborative Thinking: Social Software`s Culture Clash

Collaborative Thinking

The portal might one day lead to the nascent internal social networking platform Schueller demoed, he says. Connections Categories Attention Management AugmentedReality blogging Books BurtonGroupCatalyst07 BurtonGroupCatalyst08 Business_IT_Alignment CiscoCollab Collaboration Commentary Communication design digital+life e-Mail Enterprise 2.0

Three Big Benefits of Social Software | Blogs | ITBusinessEdge.com

John Tropea - Delicious Collaboration

IT Business Edge VP Ken Hardin made that point in a post from 2008 in which he noted that the simple software-as-a-service collaboration platform used by our editorial team hadnt exactly wowed him. Ken also mentioned hed asked me about some interviews Id done with folks about their organizations use of social software. silos).

Collaborative Thinking: Social Software Vendor Roundup

Collaborative Thinking

Socialtext Traction Software TeamPage Twiki Open Source Social Bookmark Systems BEA Pathways Cogenz Connectbeam IBM Lotus Connections dogear component Scuttle Open source Feed Syndication Platforms Attensa KnowNow NewsGator Social Network & Community Sites Typically offer a mix of user profiles, blogs, wikis, social networking, etc.

Green Chameleon » Information Neighbourhood as a Social Software Ecosystem

Green Chameleon

Here’s a recent workshop video explaining the idea and the steps involved in designing an information neighbourhood. All rights reserved. RSS2.

Decentralization is Freedom - Social Media Principle #4

Evolving Web

This post is fourth in a series of my Social Media Principles.  The base post is 10 Social Media Principles. 4. Certainly not. 

McAfee’s Hypothesis and The Adventures of Molly Discovering Social Software

Elsua

Well, of course, through her adventures discovering social software at IBM (that’s where she works, by the way!). At IBM. Like you.

The Adventures of Molly Discovering Social Software – On the Importance of Status Updates

Elsua

IBM Innovation Knowledge Management Knowledge Tools Learning Personal KM Productivity Tools Social Computing Go figure! And that hurts!

Barriers of Social Software Adoption within the Enterprise: It Will Cost You More than You Think!

Elsua

Right at the root of the cause as to why perhaps we may not have adopted social software as much as we probably should have in the first place.

Using social software to reinvent the customer relationship | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

Many organizations I talk to these days are now evaluating the way social software seems to be altering the CRM landscape. As Web 2.0

Community management: The 'essential' capability of successful Enterprise 2.0 efforts | ZDNet

John Tropea - Delicious Community

Community management: The essential capability of successful Enterprise 2.0 veteran of software development, Dion has been working for two decades with leading-edge methods to accelerate project schedules and raise the bar for software quality. The case must be made that you can’t do the same with social environments.

2011 32

Economist Finds Strong Belief in Business Value of Social Software

Portals and KM

They said that, "perhaps the most interesting finding is that a full 85% of C-suite executives see the sharing and collaboration aspects of Web 2.0 as an opportunity to increase revenue and/or margins, versus 75% of middle management." Nothing like having top down sponsorship delivered to a largely already convinced group of middle managers.

Participatory Surveillance with Social Software in Creative Projects – Olga’s thesis

Taming the spaces

Participatory Surveillance with Social Software in Creative Projects. In this master thesis where the activities in web-based social software environments that support social creative projects are studied. Olga Ivanova , one of my students has finished her master thesis text. I am quite happy how it came out.

magic quadrant for social software

Engineers without Fears

James D points us towards the Gartner magic quadrant on team collaboration & social software that Socialtext are quite proud of. For me, this highlights the relative immaturity of enterprise social software as a concept - despite individual components having been around for a decade. gartner social software e2.0

Cisco Community Central: Enterprise Social Software : Pushing The Reset Button On How We Look At “Collaboration”

John Tropea - Delicious Collaboration

If we look at the collaboration market circa 2005 or so, the market was relatively stable – virtual workspaces that consolidated forums, document libraries, group calendars, and lightweight task management were the primary focus from an IT viewpoint. The influx of new vendors and new “enterprise social software&# (ESS) tools (e.g.,

Cisco Community Central: Enterprise Social Software : Don't Think Profile, Think Identity

Collaborative Thinking

When organizations discuss the business value of social networking, the conversation invariably includes a discussion on employee profiles. Strategists, sponsors, champions, and management teams often (not always but frequently) make the assumption that employees will create and maintain their own profiles. Think about it.

Social Software Gaining Greater Traction with the Enterprise and Vendors Respond

Portals and KM

Forrester’s Rob Koplowitz writes that 2010 will be a defining year for enterprise 2.0 in his report, Enterprise Social Networking 2010 Market Overview. Rob found that in 2010 nearly one-third of enterprises will officially support internal and or external social networking. The use cases for collaborative platforms were interesting.

Building Social Business: 5 Skills for Online Community Managers

John Tropea - Delicious Community

Building Social Business At the intersection of Enterprise 2.0 Facilitating Social Collaboration with Enterprise Social Networking.

2004 17

My Enterprise 2.0 Toolkit Q1 2010

Evolving Web

Does it care if people are in Kenya on a netbook or that they don't have the most recent version of the latest software installed? toolkit. 

Your community manager should be a professional. But in which field ? - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Enterprise 2.0 & Social Business. Management & HR. Social Software & Tools. You are here: Home / Customer Relationship & Marketing / Your community manager should be a professional. Your community manager should be a professional. percent want a social conversation and only 1.6

2013 14

IBM’s Trip to Become A Socially Integrated Enterprise

Elsua

That’s an important aspect of the role predictive analytics will play as social analytics evolve&#. Are we there yet? SIE ). Probably not!

The art of managing knowledge management

John Tropea - Delicious Community

Social Architecture Sustainable KM: The Challenges (Part 3) There Are Only Three Corporate Strategy Diagrams i. Managers just dont get it.

What’s Your Purpose?

Elsua

What is it that you expect to happen, once you get started with the Social Business journey? Projects Fail ’. Even today. Down the drain.