As part of our community management service, our job is to help companies overcome common pitfalls, and to create communities that engage users and achieve their goals. While we’ve written various guides talking about engaging specific audiences, we thought it was worth writing a series of posts on Community Management for all audiences.

Ray Sims made a very brave attempt by managing to compile the whopping number of #62 of them. Yes, 62 different definitions of KM! Ouchie!