Trending Sources

Is Facebook the future of call-centers ? The Air France KLM Switzerland case - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

The Air France KLM Switzerland case. The Air France KLM Switzerland case. Facebook is becoming a call center and the community manager a problem solver and a connector like the Air France – KLM Switzerland case shows. This is Air France KLM Switzerland, not Air France KLM global and this fact is important.

Why and how I use Twitter

Jenny Connected

The second was a personal connection – Frances Bell (@francesbell). Source of image. Could I ask you how it effected you as an educationalists?

16 Tips for Using #hashtags HINT: You’re doing it wrong :P #socialmedia

Laurel Papworth- Social Network Strategy

Share. 1. Share. 2. Share. 3. Share. 4. Share. 5. Share. 6. Share. 7. Share. 8. Share. 9.

2014 129

Problems with MOOC research

Jenny Connected

Like Frances Bell  and Roy Williams , I too have listened to Stephen Downes’ recent presentation to a German audience in Tubingen, Germany.

May 2015 – metaphor, meaning and motion

Jenny Connected

Frances Bell, Mariana Funes and I have been finalizing a paper about the rhizome, how it is understood and how it applies to teaching and learning.

2015 51

The Rhizome as a Metaphor for Learning in a MOOC

Jenny Connected

on Friday June 27 th  . Source of image: Sylvano Bussoti. Five Pieces for Piano for David Tudor:   [link]. Deleuze, G. & Guaattari, F. 1987).

2014 102

Goodbye Sweet Dad

Nancy White

It has been a great comfort to see the Mirabellians rallying around Mom and sharing how much they loved and appreciated Dad. William (Bill) A.

2011 28

Scholarship and the ‘Tyranny’ of Openness

Jenny Connected

Are we are attempting to impose our values (of openness, sharing, online learning as the future of education, etc) without a critical examination of what that means for practice and for individuals who are part of social organizations? In George’s comment he asks. This is a very timely question. agree…. ….but but whose mind?

2012 48

Scholarship and the ‘Tyranny’ of Openness

Jenny Connected

Are we are attempting to impose our values (of openness, sharing, online learning as the future of education, etc) without a critical examination of what that means for practice and for individuals who are part of social organizations? In George’s comment he asks. This is a very timely question. agree…. ….but but whose mind?

2012 48

Academic Writing as a ‘Desire to Relate’

Jenny Connected

A couple of days ago, Nancy White  posted this video on Facebook (thank you for sharing it Nancy). Why is this important? This is not dithering.

2015 63

Social Media Clout: Klout them up – don’t you know who I am?

Laurel Papworth- Social Network Strategy

Every time you use social media to tick a box , click Like or Share , hit retweet or reply , you are being tracked. And Overladies. Klout ).

Media 82

Internal and external community managers are not the same

John Tropea - Delicious Community

How wrong translations made community management a mess (at least in France). France License. Bookmarks & links. My trending tweets.

Next steps in rhizomatic learning research (Rhizo14)

Jenny Connected

(Source of image:  [link] ). We explained and listed these as follows: Our preliminary analysis reveals a diversity of responses to #rhizo14. 2013).

2014 33

Making Sense of the Rhizome Metaphor for Teaching and Learning

Jenny Connected

See: This blog – Jenny Connected and Frances’ blog – Francesbell’s blog. Making sense of the metaphor . Our Research .

Experimentation: chocolate cakes and communicators | Full Circle Associates

Nancy White

Nancy White on 28 Sep 2008 at 12:04 pm Sorry Frances, for some reason the links fell out. Is it the chocolate? The Guinness? The cake ? Cooking?

10 online icebreakers

Joitske Hulsebosch

Ask the participants to share their most embarrassing mishap using a computer. 10 online icebreakers (the picture relates to number 10!): 1.

2009 75

Organising Knowledge » Maps-Empires, Taxonomies-Enterprises

Green Chameleon

If we had stuck to making maps on Cassini’s scale, we should already have the whole Rhine frontier. ? The result is that one lacks the essential.&#

Green Chameleon » Without Internet

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about Without Internet I’m off for two weeks internet free in France and nervously looking forward to it. No email! Will we all survive it? Consume only cafe, bot Internet-Cafe.and have fun! URLs are automatically converted into links. RSS2.0

#fslt12 MOOC – Registration

Jenny Connected

We also welcome experienced lecturers who wish to update and share their knowledge and expertise. We hope that many participants will complete these activities, openly share them and that there will be lots of peer assessment. Why Register? There are a few reasons. The Assessment Activities. Wednesday 13 June, 2012, 1500 BST.

#fslt12 MOOC – Registration

Jenny Connected

We also welcome experienced lecturers who wish to update and share their knowledge and expertise. We hope that many participants will complete these activities, openly share them and that there will be lots of peer assessment. Why Register? There are a few reasons. The Assessment Activities. Wednesday 13 June, 2012, 1500 BST.

Good Stuff While I was Gone | Full Circle Associates

Nancy White

Thank goodness for friends and colleagues like Stephen Downes who filter and share via newsletters and Twitter. How does it feel to you?

Critical Examination of MOOCs by Jeremy Knox

Jenny Connected

Jeremy Knox ’s book – Posthumanism and the Massive Open Online Course. p.212). difference) is seen as problematic. p.115). References. Barnett, R.

2016 23

Green Chameleon » Information Overjoy - Voila!

Green Chameleon

Just back yesterday from a 2-week vacation in France and catching up on the recent discussion thread on the actKM forum on infoluenza ( Luke Naismith ), info detox ( Matt Moore ), vacations and device-obsesssion ( Kaye Vivian ) and French women who don’t get fat (Luke again) makes me feel like I never left France afterall.

Some final thoughts about #Fedwikihappening

Jenny Connected

Frances Bell. Fedwiki  is a wonderful tool for sharing and amplifying ideas. Others have also blogged about the experience. Alan Levine.

2014 23

Questions about rhizomatic learning

Jenny Connected

This is an open letter to Keith Hamon. On one level it all seems so obvious. You yourself have been writing about it since 2009 or before (?) Bell, F.

2014 40

Ethical behaviours online

Jenny Connected

notice that in my Evernote Notebook on ethics, the number of links to articles expressing concerns about ethical behaviours online is growing.

2015 23

Noodling on my fOSSa presentation

Nancy White

” I picked up the word “transversal” from Etienne Wenger’s talk a few weeks ago at the Rome Share Fair. What is fOSSa?

2011 11

JAC 2012 – Joint Alumni Conference Event Highlights

Elsua

Ladies and gentlemen, Social Business is just getting started! There is still a lot of work to be done  and we have only just scratched the surface.

2012 73

Social Media Flies Past Email and Search for Web Usage

Portals and KM

Ross Dawson recently shared (on his blog) a new Nielsen report with detailed statistics on online activity that I learned about from his Twitter feed.  Ross also lists the top countries in social media and blog usage: Australia, Brazil, France, Germany, Italy, Japan, Spain, Switzerland, U.K., Times have changed.    

The Art of Community Now Available For Free Download | Art Of Community Online

John Tropea - Delicious Community

But to give this book real value, I was keen to ensure the book could be freely accessed and shared. Thanks for sharing. Thanks! Perskai?ius

2009 25

Mapping a community – easy and not-so-easy

Learning Alliances

Two responses per country: Bangladesh, Belgium, Costa Rica, Ecuador, France, Germany, Kenya, Malaysia, Mexico, Nigeria, and Philippines. Count.

Customer service : avoid being the victim of you social media success - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Conclusion : Air France-KLM “IRL” service allowed me no to load the social channel and leave it for those needed a specific assistance.

Lessons on the hard job of designing communities in the organization | Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Share and Enjoy: Related posts: Can participation be mandated into communities. France License. entrepreneurship HR & Management 2.0

2011 15

Work Together: 60+ Collaborative Tools for Groups

John Tropea - Delicious Collaboration

CentralDesktop.com - A full work suite for project teams including spreadsheets, file sharing, calendar and more. ConceptShare.com - Share concept designs and allow invited workers to mark-up, comment, and give feedback. ContactOffice.com - Allows groups to share documents, calandars, contacts, and files. Pete Fixed, thanks.

Coworking Spaces

Michael Sampson - Currents

recent-model laptop, a phone, a broadband connection (wired or wireless), and a suite of collaboration software tools gives people pretty much everything they need for sharing documents, holding meetings, and getting a lot of work done. It can be a very productive way to live and work. But there’s a problem with this picture.

Sorry but I'm not a member of your community - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

Finally, there’s no reason to throw out the baby with the bath water.There are true passionate people who want to share, help, support and collaborate for their own pleasure pleasure and, sometimes, to help their prefered brand. The Air France KLM Switzerland case. France License. Bookmarks & links. Contact. Google+.

2013 10

In Frankfurt Enterprise 2.0 = Organizational Change & People Challenges

21st Century Organization

Grenoble Ecole de Management” France and Rolf Schmidt-Holtz CEO of Sony Music & BMG that set the conference focus. W00t!". Design tinkering.

Don't tell my mum I'm a community manager, she believes I play piano in a brothel - Bertrand Duperrin's Notepad

John Tropea - Delicious Community

For what shared value ? Community management in France : a rocket, an engine but no cockpit. Bertrand Duperrins Notepad by [link] is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 2.0 France License. Bertrand Duperrin's Notepad About the author. Bookmarks & links. My trending tweets.

2013 11

Sorry, but I'm not a member

John Tropea - Delicious Community

France License. Antoine Riboud. Is it always relevant ? There are two reasons to that. But that’s not a important issue. The reason ?

2010 14

Some collaboration lessons by John Chambers (Cisco) | Bertrand Duperrin's Notepad

John Tropea - Delicious Collaboration

Share and Enjoy: Tags: cisco , Collaborative practices , evaluation , Human resources , incentives , John Chambers , leadership , remuneration , Social Networking Related posts The day they (may) stop sharing (0) Enterprise 2.0 : the CISCO case (2) 2.0 France License. Antoine Riboud. Align systems and remuneration. Enterprise 2.0:

2010 10