When we talked, Candace suggested the topic of “engagement.” First, it is helpful to clarify what we mean by “engagement” online or offline. For me, it ranges from active participation in a group activity, to the subtle and often invisible internal engagement of listening, thinking, or taking and using what one hears from a group and applying it within or outside of that group. Candace Whitehead, the Facilitator Support Specialist for the Florida Online Reading Professional Development project  funded by the Florida DOE and housed at the University of Central Florida  [link] contacted me last month inviting me to participate in a web meeting with the cohort of online facilitators working in learning and particularly around literacy issues.

The overall health bit ties into what I said about benchmarking success earlier - overall health to a large extent is about engagement. just heard about the Altimeter Group’s EngagementDB report , which effectively helps to measure the health of a brand via the engagement levels of its consumers. It takes into consideration the number of digital touch-points with a consumer and the respective level of engagement within each channel. I went to a talk on measuring social media earlier this week, and was thoroughly disappointed. One of the things mentioned was that measurement

Tomorrow, I’ll post about why I am thinking so much about the concept of Community Engagement.  (Hint Because planting your garden in the front yard is precisely what Community Engagement is all about. Community Engagement forms real, honest, engaged relationships between members of the community and your organization’s mission and vision. The post that follows isn’t new .  But because I will be writing about the concepts in this post  this week, I thought I’d start by posting it again, as a sort of “refresher course.” 

The overall health bit ties into what I said about benchmarking success earlier – overall health to a large extent is about engagement. just heard about the Altimeter Group’s EngagementDB report , which effectively helps to measure the health of a brand via the engagement levels of its consumers. It takes into consideration the number of digital touch-points with a consumer and the respective level of engagement within each channel. I went to a talk on measuring social media earlier this week, and was thoroughly disappointed. One of the things mentioned was that

This list also includes policies called; Staff blogging policies, enterprise social network guidelines, Employee Blogging Policies, Staff engagement in online communities, and so on. Australian Public Service (Gov) protocols for online media participation   [link] and I think I blogged about the wiki they were doing for social media engagement - did it include staff?  Is the policy positive Managing staff who participate in social networks. I’ve done a few press (radio, print) interviews this week re: Telstra so I thought I should have another look at how Enterprise,

Bearing in mind the work I’m doing on digital engagement I asked Katie what she thought it took to get people interested in technology. While corporates use some different technologies, Katie said that social networking systems like Facebook are entering the workplace, and organisations have to decide how they should handle this: whether they would try and stop people engaging online in the workplace. Katie is writing on a The other day I was doing some social reporting at the World Entrepreneur Society Summit with Paul Henderson - as you can see here - and met up with Katie Ledger , communications coach and TV reporter for BBC Click.

Helen Milner and the team at UK online centres are disappointed but undismayed at losing the Digital Mentor bid … they have just soft-launched discussion around the idea of a digital engagement manifesto. The hope you find this site useful as a place to come and discuss and debate everything to do with digital engagement. By digital engagement we mean the use The aim is to create a discussion space, and probably an online community, to pull together a set of principles and how-tos that would be helpful across a range of issues from inclusion and adoption of technology, to e-participation and e-democracy. It

which recipients can then use to develop further engagement. engaging with, through to other forms of content that may help improve their for people to move from one level of engagement to another progressively. political engagement and the technologies that can better meet those needs. Tim Davies has produced an excellent analysis here of themes from the recent Digital Inclusion and Social Capital seminar at the RSA, that I mentioned the other day . Tim identifies 10 approaches to digital inclusion:

From Parts 1 & 2 of this series , we begin to see how much can be accomplished by authentic, transparent community engagement - the power of gardening in the front yard. The following are some of my observations as we’ve worked to put transparent engagement into practice in the various organizations we have founded over the years.  These are in no particular order, nor are they intended Transparent community engagement starts by sharing the end goal, and only then engages the means brought to the mix by others. What makes the brew rich, then, is not just

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