We developed a strategy to try to weed out the one-time bargain shopper clients by creating packages for our Groupon deals that were priced a little higher, so we might aim for customers who were willing to pay for a service package closer to the prices of our actual, full-price services. Business StrategyWould you do it again? MORE >>

I’d love to learn more about the knowledge mapping techniques they used, but the centrepiece was a knowledge cafe, used to develop the key focus areas for the strategy moving forward (They have only a year to complete this). It would not have been as rich nor as comprehensive as the plan the group was able to develop together. MORE >>

This post is part of an ongoing series about developing an online community strategy. In this post, I will discuss the crucial role of member research in creating a successful community strategy. In the most basic form, a community strategy is a balance of an organization's goals and member (a.k.a Tags: Strategy MORE >>

Team Leadership DevelopmentOne of the challenges for teams is that the achievement of some of their goals are not fully under their own control - they need to be achieved in partnership with, or even in spite of, external parties (stakeholders) who are working to their own agendas and priorities. Image Source: en.battlestarwiki.org. MORE >>

Team Leadership Development"If we want to do something creative, outside the box, innovative and un-traditional I am doubtful that sitting in a traditional meeting room, having a traditional meeting and following a traditional meeting script is going to move us toward that vision". Image Source: www.betternation.org. MORE >>