I recently received a review copy of a useful new Forrester report, Four Giants Compete For Your Cloud Email Business. by Ted Schadler, that has a cost breakdown of cloud-based email services from the four leading vendors- Google, Microsoft, IBM and Cisco - and indicates that Google and Microsoft are in the lead for customers. MORE >>

marketing, relationship/community management, app dev, and internal activities that include content, collaboration, communication, process, and analytics) will take time and Cisco will need to demonstrate the necessary non-technology competencies soon. Then there is the question of how this relates to other Cisco SaaS/Cloud initiatives (e.g., MORE >>

The following is Part 2 of a series on today's announcement by Cisco. What is Cisco announcing? To understand and decipher what Cisco is announcing, it is important to break the information down into four distinct areas: Strategic Pillars, Reference Architecture, “Extend Current”, and “Enter New”. Strategic Pillars. MORE >>

AlphaWest, a subsidiary of Optus in Australia, launched a new Enterprise Collaboration Practice focus on Cisco Quad and other tools: " The practice will primarily focus on supplying new collaboration solutions, aiming to help businesses improve their communication and information sharing. It's good to see Cisco Quad coming out into the light. MORE >>

in the news items below, Cisco continues to transition from unified communications into a more traditional collaboration space. arena that leverages WebEx Connect as another SaaS/cloud option. Cisco Announces Intent to Acquire PostPath. The company extends Cisco???s These additions clearly augment Cisco???s What???s MORE >>