Evolving Web

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Territory Destroys ThoughtAn Open Letter to Jabe Bloom

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Dear Jabe It strikes me that we humans often like to think. Yet we are still territorial creatures. We are protectors of our territory. territory.

2012 112

Reading is (Still) Fundamental

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recently tweeted this after mulling over the differences I’ve seen while working with various clients. Simon Marcus: COO of the Library Corporation.

2012 91

Personal Kanban Wins the Shingo Prize

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Personal Kanban won a Shingo Prize for Operational Excellence this year. This award is humbling.

2013 62

Why You Yell At Your CoworkersFundamental Attribution Error

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Manager: We’re way behind, why aren’t you working faster? Manager: None of them have this problem, you’re a lazy whiner! Image by Christian at Redtea

2011 79

You Mean I Cant Even Estimate? The Planning Fallacy in Action

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Hofstadter's Law: It always takes longer than you expect, even when you take into account Hofstadter's Law. Yet our estimates always make us nervous.

2011 76

Id Rather Be A Hammer Than A Nail or Nails Come in Boxes

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To a man with a hammer, everything looks like a nail. Mark Twain If you only have a hammer, you tend to see every problem as a nail. Whack us.

2011 63

The Case of Gemba v. Semmelweis

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The Gemba is where it all happens. It’s the factory floor, the crime scene, ground zero. The Gemba actively worked against itself. So, remember this.

2011 64

Putting Some Lean Planning in Lean Startup

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This was originally an answer I posted in a Quora group, but I thought I would repost it here with some edits. Read the original, in context, here.

2012 48

Flip My Switch: Standard Work or Soul Crushing Exactness

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In Lean there is a concept known as “standard work”. So, we’ve been trying to do this in software for years. Chasing the grail of standard work.

2011 53

The Priority Filter A Prioritization Tutorial

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I finally finished the first Personal Kanban video. There are way too many videos that never made it past the cutting room floor).

2010 61

That Guys An Asshole Two Stories of Information Hoarding

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This is a companion piece to my 10 Principles of Social Media series. This post illustrates Principles 2 and 4. Was the reply, “We hate them!

2008 70

The Sequestering Approach and Personal Kanban

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This is the 9th post in Jim Benson’s Personal Kanban series. Personal tasks are often repetitive or open-ended.

Systems Thinking is Awesome and a Trap Series: Quote #3I Was Thrown Out of NYU

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Quote #3 - I was thrown out of N.Y.U. my freshman year for cheating on my metaphysics final, you know. You think that’s big? It’d be a 110 page title.

2011 44

The 10 Principles of Social Media for Education

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After the 10 Principles of Social Media for Business came out, people began to engage us on different real-world applications. 

Launching the Personal Kanban Book

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  There are some projects you undertake with the idea that they will be fun and rewarding and, in their course, they become much more. and more.

Organizational Entropy and Information Abuse

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Information tells you the right thing to do." I think one could just as easily assert that "information is, by its very nature, oppressive. Systemic.

2008 62

Social Media Principle #3 Economies Have Currencies

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This post is third in a series of my Social Media Principles.  The base post is 10 Social Media Principles. This can be (and often is) very damaging. 

Kaizen Camp: Seattle 2012

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Kaizen Camp is July 24-25, again at the beautiful Center for Urban Horticulture. Lean ideals and principles will be discussed.

2012 36

Just Released: Why Plans Fail: Cognitive Bias, Decision Making, and Your Business.

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A few months ago, I wrote a series of posts in this blog about cognitive bias. Those became the pre-writing for this short ebook: Why Plans Fail.

2012 34

Aliens and Your Retrospective: The Will Smith Effect

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In 1977 and 1978 there were 1,185 UFO sightings by Brits. When we put our minds to it, we can create just about anything – including UFOs.

Systems Thinking Is Awesome and a Trap Series: Quote #2Remember Your Failure In The Cave

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(This is part 2 of a 5 part series that starts here ) So, it’s an average day on Dagobah, rainy, hot, humid. This wigs Luke out.

2011 31

Celebrate Incremental Victories

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Life is short. Crap is plentiful. Thus defines the human condition. So we have a few choices. We can focus on either the pleasant, or the unpleasant.

Systems Thinking is Awesome and a Trap Quote Series: Quote 4-Well, Clarise, have the lambs stopped screaming?

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A good story, especially one that strikes home, can be particularly disarming. You are drawn into it. You feel its inherent truth. Probable?

2011 27

Depth in Progress: of Wine Snobs, Audiophiles, and Agilistas

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“Wine is to enjoy, not to judge.” ~ Hwi Woong Jeong (??) Wine Enthusiast.  . He began systematically copying them into his laptop. Too deep.

Dont Slow Down, Just Get It Done

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My colleague and I were four days into a field exercise for an environmental impact statement or EIS. They tend to be large and expensive.

An Open Letter to Hoteliers Worldwide

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Hoteliers: Please. Help me understand your complete lack of industry standards. I am constantly amazed by how hotels worldwide posses an uncanny ability to get some things astoundingly perfect while getting other things egregiously wrong. Now I know that I’m not alone in my thinking here, so I’m offering some suggestions for you to consider.

Wifi 31

Collaboration over Process

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( This is the first in a Daily Thoughts series. This is getting back to true blogging. For years, I did not question that principle.

Preparing for a whole lot of Kaizen

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The last few weeks have been busy. We’ve launched Kaizen Camp which is bustling with activity. Business Cooperation Enterprise 2.0

Speaking from Power in an Uncertain WorldCollaberwocky Episode 3

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Are you a manager trying to get by in a flat or agile company? Do you find the role of manager repeatedly maligned?

Three Podcasts for Personal Kanban

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Over the last few months, I've had the good fortune to be a featured guest on three different podcasts discussing Personal Kanban.


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When coders have crazy unreadable code its referred to as “spaghetti code.” Single strands of code are impossible to trace through the tangled masses coders can weave. When this happens, it becomes incredibly difficult to understand the original intent of the code, the order in which changes were made, and how to go about making things better.

2011 24

I Know It When I See It (Anchoring Bias)

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But I know it when I see it, and the motion picture involved in this case is not that.”. Justice Potter Stewart , concurring opinion in Jacobellis v.

Ohio 23

Decentralization is Freedom - Social Media Principle #4

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This post is fourth in a series of my Social Media Principles.  The base post is 10 Social Media Principles. 4. Certainly not. 

One Days Idea is Another Days Waste

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On my travels through startups and the corporate world I see small to gross acts of negligence. All these actions are waste. But so are the costs.

Bigger Ears Make You Dumbo

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My layover in Tokyo was nearly 10 hours long, before my 10 hour flight back to the States. No problem, I thought. It was unmanned. They told me 11:30.

Media 20

Why Systems Thinking is Awesome and a Trap: Quote 5-Nancy: They wouldnt send us any money! They said wed spend it on DRUGS! Sid: We would!

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Quote 5: Nancy: They wouldn’t send us any money! They said we’d spend it on DRUGS! Sid: We would! That was a simple system. She would need reporting.

Personal Kanban at the World Bank: Modus Cooperandi Info Pak 1

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Personal Kanban at the World Bank - Small Team Rapid Development. View more documents from ourfounder. This is the first in a series of Modus Cooperandi's Info Paks. They are downloadable, and work like a narrative whitepaper. Think of them like graphic novels for business. This Info Pak is best read by clicking the “Full” button above. Web/Tech

Media 21

The Ballad of the Relentless Optimist

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There are a variety of reasons why this is the case. They are then either surprised or indignant in the future when things do not go as expected.

You Arent The Boss of Me! Reactance and Rules

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Do you like people to tell you what to do? Do you like your freedoms taken away by others? Do you really enjoy someone limiting your choices?

On Being Framed: The Framing Effect

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In Freakonomics , Steven Levit tells a story of a day care center in Israel that was tired of parents being late to pick up their kids. as opposed to.