A month ago, I had the pleasure of doing an interview on the Social Business Strategy Map with Neil Davey, Editor of MyCustomer.com in the UK, which is one of Sift Media's business publications. Many businesses are now sold on the value of social media, if not most. Social Business KPI Social Business Strategy B2B community MORE >>

You’re taking complex, deep seated business practices and personal emotions and bending them into something new and amazing. Tags: Building Community Business Strategy Q: You talk about linchpins being artists. What’s the difference between a conventional marketer and one who thinks like an artist? And that’s OK. MORE >>

“Social business&# – what does it mean ? We’ll be exploring the concept of a social business in a series of blog posts over the coming weeks. What is social business? Why should I be interested in social business? So why are companies not using social business yet? MORE >>

First of all it is used to validate the completeness of the business process activity, both the formal process steps and the human interactions that are critical to make the process work. VNA draws on our underused and underappreciated cognitive capability to see patterns in business relationships. How should this problem be handled? MORE >>

Every company is different, with a different set of business objectives and therefore their needs are different. Best Buy is a great example of this: they have some great social media programs, but their business overall is still continuing to have problems. Stage 4 usually means social engagement is delivering real business results. MORE >>