Back then, we relied on legal contracts to ensure each party upheld its responsibilities in a collaborative value creation process because we lacked the tools to coordinate lots of small, loosely joined pieces of work (or “business processes”) between firms. Hub Controls the Spokes. Steps to Radical Connectedness. MORE >>

As part of the series of “ Social Business Is People to People Business “, here’s the next take of what living social is all about. Yes, just that, 2 or 3 exchanges in Twitter and we are back in business! That, folks, is what a Social Business is all about! Innovation Open Business Travelling MORE >>

Finding new opportunities in a business ecosystem In increasingly dynamic business environments business development managers must be able to identify and address new opportunities quickly and effectively. Tags: business development business ecosystem new products risk web crawl MORE >>

Well, more than anything else, because it’s probably one of the best, most comprehensive reads you will do to find out where Social Business comes from, where we are nowadays and what lies ahead as our  next challenge. Digital Business: The Transactional Era. Social Business – *The* Ecosystem. . Yes, that  powerful. MORE >>

A month ago, I had the pleasure of doing an interview on the Social Business Strategy Map with Neil Davey, Editor of MyCustomer.com in the UK, which is one of Sift Media's business publications. Many businesses are now sold on the value of social media, if not most. Social Business KPI Social Business Strategy B2B community MORE >>