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is more about how social software is used by people vs. what the social tool actually is. You can use tools in ways that are not aligned with the intent of E2.0.  It has though taken the industry a long time to actually mature the underlying tooling and infrastructure to enable such solutions on a broad scale. A partial list of points-to-ponder: Enterprise 2.0

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tools out there on the Internet, but I must admit that some times it drives me just nuts! Not sure up to what point it becomes frustration, but time and time again it amazes me that we are putting to waste such great potential with this micro-blogging / micro-sharing tool. So when Bill Ives just recently questioned whether you could make use of Twitter as a Personal Knowledge Management tool I couldn’t help but wonder myself whether I am using it as well as my PKM tool of choice, I have been using Twitter now for over two and a half years and, all along, if you have been following some of my recent twitterings , you would know how I seem to keep having a love / hate relationship with it.

Most of you know how I have been using social software for much longer, yet things changed when I kicked off that experiment. In that brilliant article Andy comes to highlight, amongst several other very interesting things, how the biggest challenge for social software to take over email and become the primary corporate collaboration and knowledge sharing tool is its simplicity, or the lack of. It’s the tool that we have been relying Now that I have gotten off my chest that reflection on something I have been meaning to write about for a while now, I think it is time to move into the next one.

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Corporate social networking is just as essential as any other business process, knowledge sharing or collaborative tool available out there to help improve the productivity of your knowledge workers. am one of those folks who thinks along those lines of the latter commentary, having been exposed to corporate social software tools behind the firewall as early as 2001. After the wonderful Lotusphere Comes to You 2009 events (in both Madrid & Barcelona) from last week and after taking a couple of days off to enjoy thoroughly both cities, it is time to return back home and, with that, back into my usual and regular blogging activities.

amp; Social Software , I wanted to provide a background context on some of the areas where Enterprise 2.0 Social Software lacks definition. is about when it comes to use of social software. We too easily constrain social software to specific tools which leaves the door open to ambiguity and vendor posturing. In my last post, Year-End Thoughts On Enterprise 2.0 & remains ambiguous:

The need to focus on non-technology factors rather than the underlying tooling was a consistent theme during client visits and telephone inquiries as well as the field research study I conducted on enterprise social networks. Organizations that selected point tools to fill gaps in existing collaboration and content platforms are now faced with products that have grown into mini-suites. Rather than list off a "top ten" list of predictions for 2009, I thought I would briefly layout some topics and areas that business and IT decision-makers should pay attention to when formulating Enterprise 2.0