By the way, to confess, I sometimes inadvertently use this term as well to group a collection of technologies into a solution space - which I think is what most people are actually referring to when the market term is applied. is more about how social software is used by people vs. Social Software still needs a definition: Unfortunately, we (the industry A partial list of points-to-ponder: Enterprise 2.0

Tags: online_facilitation social_software community networks socialsoftware online_community emergence socialnetworks statistic It's an emerging rule of thumb that suggests that if you get a group of 100 people online then one will create content, 10 will "interact" with it (commenting or offering improvements) and the other 89 will just view it. ...Tags:

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The need to focus on non-technology factors rather than the underlying tooling was a consistent theme during client visits and telephone inquiries as well as the field research study I conducted on enterprise social networks. Culture: It's not about the technology (per se). Microformats, Atom/APP and XMPP I believe have compelling synergies when combined Rather than list off a "top ten" list of predictions for 2009, I thought I would briefly layout some topics and areas that business and IT decision-makers should pay attention to when formulating Enterprise 2.0 plans:

Our mental models and values permeate the very coding of the software we use. When people say technology is value neutral, I say people have values and people build software, therefore the software carries the imprint of the designers’ values. There is a lot of understanding of how social tools should work and need to work in enterprise (deeply based on how people interact with others and with interfaces) that must go on top of the technology platform. For a number of years I have cringed every time one of my clients tells me that have or are planning to deploy Microsoft SharePoint as a collaborative platform.

Some of the problems with SP are organizational, some cultural, some in regards to governance, and some with its core technology - were a product check-list, life would be so easy, unfortunately it's not... - "emergent use of social software" - gets to how social software is used, not so much what it is - Some organizations that had solid technology management frameworks treated SharePoint in a more comprehensive manner. Thomas Vanderwal posted an article on Microsoft SharePoint 2007 that has caught traction on other blogs ( Sharepoint as a Gateway Drug to Greater Efficiency... )

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Cloud Computing risks undoing the gains of the free software movement in ‘owning and controlling our own code”. Thomas Lord examines the potential for achieving software and user freedom in the world of ‘cloud computing’ (a concept he rejects, preferring ‘utility computing’, see below). As the utility computing industry develops, we need to proactively stake out the case for software freedom on the utility service. Thomas is writing within the context of the ‘free network services’ movement, which gathers around the autonomo.us

Over the past few months I’ve been working on and off with co-authors Andy Gibson , Amy Sample Ward , and Clive Holtham and Nigel Courtney of Cass Business School , on a book about how we can use social technologies for social benefit. It’s going to be called Social by Social: a practical guide to using new technologies to deliver social impact and it should be published and distributed by NESTA next month. There’s case studies, a sort of routemap for planning and starting projects, lots of how-tos and an A-Z of key terms. Amidst the serious stuff we wanted something

With proven design and technology, we help you define (and refine) your strategy with our community growth model, ensuring you get the most from your community investment. Tomoye Communities 1 minute video introduction Tomoye Communities 8 minute video demo Community taxonomy Community Taxonomy 1 minute video