117 Articles match "Process","Workflow"

The Latest from the Communities and Networks Connection Community

Wednesday, March 17, 2010
Dynamic BPM and Business Process Networks emerging as keys to worker productivity A recent release from Gartner Inc reveals five business process management predictions that align beautifully with the direction of the Value Network Insights Enterprise Edition. Business Process Management (BPM) is a management discipline that treats processes as assets that directly contribute to organisational performance. See Original Article) “As organisations continue to embrace BPM to improve business performance during challenging times, this quest is pushing BPM beyond
 
Wednesday, March 17, 2010
with incongruous tools - hindering the collaborative process. Just the process of opening an They need tools that encompass the following attributes: ยท        Highly adaptable workflows that support the speed Today's post was written by Ken Muir, Chief Technology Technology and Strategy Officer of Novell's Collaboration Business Unit.
 
Sunday, March 14, 2010
The Value Network Insights application was used to evaluate and process data from Symantec's customer support applications. As a logical extension of ongoing efforts to synchronize agent - and web-based customer support, the primary goal of this project was to better understand [F1] the factors influencing customer usage of agent- and web-based support. Currently these new indicators are expected to (semi-automatically) warn of problematic cases up to 90% earlier than the existing escalation system. Defined a process for quickly extracting, analyzing, and visualizing
 

The Best from the Communities and Networks Connection Community

And in the past I’ve posted about using a combination of blogs, forums and wikis to coordinate a process . tools like lego to create a type of workflow that coordinates a process. So far I have assembled blogs and wikis into a DIY workflow to coordinate a process, but they are not explicitly connected. The other day I posted about conversations around task objects , in reference to using web 2.0 tools to not just share in general, but to do down and dirty work.
We need more process centric methods in enterprise social computing to make way for the acceptance of more opportunistic tools such as social networks. The above paper is related to another article, Beyond predictable workflows: Enhancing productivity in artful business processes , which also explains the two ends of the specturum, using email for collaborative activities is clunky and not contextual, and using a centralised workflow system is to rigid and is not flexible to encompass the intricate flavours of all situations, there is calling to allow room for “artful processes
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help with process failure, and The nature of knowledge work is that we deal with uncertainty and unique situations, we can only document so many official processes/procedures; often we need to bend these processes and use our thinking and conversation to respond or get things done on the fly. What’s happening is that wikis are actually replacing a process, they are becoming a new way to do group work. A while ago I posted that size doesn’t matter when it comes to effective communities. You don’t need a lot of members to make a community of practice
Not only did I agree with them, but these six were some of the exact same success factors we found for process centric KM in the early 90s, at least at the headline level. In addition, there is an historic continuity of the early process-centric KM and enterprise 2.0 when it is applied to business processes. I recently read the McKinsey report on s ix ways to make Web 2.0 work .
Someone else filling their shoes don’t really know how to do the job, as there is no explicit process, it’s all about conversations. work , has a lot of people saying “What’s in the workflow is what gets used.” Bill Ives has also posted on these social tools being integrated into processes, he compares it to process centric KM and library centric KM. Of In my last post I pointed out the difference in the dynamics between Teams and CoPs . The main defining aspect is that teams exist to do tasks.
more detailed example of a value network is here . Tracing the Evolution of the Network The ValueNetworks.com application sequencing feature allows workflow analysts to trace the development path of even the most complex interactions. In the chart below the development path of a problematic workflow case is shown. The Trace the development path of complex interactions with the ValueNetworks.com application ValueNetworks.com reveals the hidden story of human interactions that support any given business activity. Two basic value network patterns are visualized in the application:
Wil van der Aalst on "Creating Better Information Systems with Process Mining". Process mining allows allows one to analyze business processes using event logs. struck a chord were Wil's ideas on visualizing workflow processes as a means SIKS is is the
Open access, which only considers the availability of the final product, is not enough to insure true openness, the process of peer review itself needs to be made open, participative and transparent, argues Benjamin Geer . Benjamin Geer (excerpts): “Publishing and peer review processes in academia are currently closed models. In my view, I call this model Open-process academic publishing. The name deliberately distinguishes it from Open Access, which refers to only the final outcome of academic knowledge production being open.
Enterprise Edition Prediction Reports Provide Early Warning of Problems ValueNetworks.com Enterprise Edition provides an easy to use solution for identifying workflow cases that are predicted to fail workflow performance standards – far in advance of normal alert and notification systems. Once the application has been configured to your workflow, clicking an on-screen button generates a Prediction Report that lists open cases in your workflow system that are predicted to fail to meet configured Service Level Agreement or performance thresholds, prioritizes these