I caught a couple of blog posts on the IBM Keynote for UC ( Lotusphere Message: Yes There Is a UC ROI ) and then one on the Sametime blog (see below). time-saved by reducing phone calls. Anyone who travels internationally knows how expensive it is to use your hotel or mobile phone. A few good tips and examples but also some "buyer beware" tactics that folks should be aware of.

The reason is that call centers do a lot of multi-channel management so you do not want someone involved in an IM chat to appear available to handle a phone call or email response. This way IM's wont be routed to someone already on the phone. Tags: Instant Messaging Unified Communications Web Conferencin John Del Pizzo from the IBM Sametime team responded to my post - but, I'm not persuaded by the counter-arguments.    Point 1

/Message « Snackr: An RSS News Ticker | Main | I’m So Totally, Digitally Close to You » September 07, 2008 Clive Thompson On Streaming by Stowe Boyd Clive Thompson has done a magisterial job in his exploration into the belly of streaming (or flow) applications, focusing on the mouthfeel of Twitter and Facebook, and doing what I would have thought was impossible: getting across the value of this foreign, hivemind experience to a hypothetical Everyman: [from Brave New World of Digital Intimacy by Clive Thompson] [...] One

I was asked to help with promoting a new social network mobile phone from 3 called the INQ so I came up with these “social butterflies”. Madam Butterfly spends time frantically updating their Facebook status and refreshing pages in hope of a new message. Anyway, the 3 INQ mobile social network phone info is here. You know, profile and identity personalities or “demographics” for social networks.  You guys are gonna kill me *falls off chair a laughing* NOT to be taken too seriously. Camoufly…ch anges colour depending on the environment

received a question some time ago about: Do you know of teaching materials about making short videos with your mobile phone? The best resource I know of in terms of teaching material is Beth Kanter's wiki: Video Blogging wiki There is an instruction for a session of video blogging by Michael Szpakowski: Video blogging for artists Jennifer Proctor has developed teaching resources for university level: Teaching resources for instructors My own blogpost is specifically focusing on helping starters in video blogging to vlog a meeting or presentation: How to vlog a meeting or presentation

Twitter has proven to be a particularly important tool getting messages out in a crisis. The first images to emerge from Haiti on Tuesday this week, whilst most news agencies were still waiting for their correspondents to arrive in the country, came from mobile phones and were shared online. Tags: Matt Rhodes Social Media Social networks facebook FreshNetworks Haiti Mobile phone online communities Photo sharing Port au Prince social media Social network social networks tweets Twitter Virtual Image by United Nations Photo via Flickr Social media and social networks

Twitter has proven to be a particularly important tool getting messages out in a crisis. The first images to emerge from Haiti on Tuesday this week, whilst most news agencies were still waiting for their correspondents to arrive in the country, came from mobile phones and were shared online. Tags: Matt Rhodes Social Media Social networks facebook FreshNetworks Haiti Mobile phone online communities Photo sharing Port au Prince social media Social network social networks tweets Twitter Virtual Image by United Nations Photo via Flickr Social media and social networks

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Enterprise Instant Messaging (IM) Each contact displays there presence status ("away", "busy", "on the phone"). Most systems allow instant messages to be logged. People not involved in the instant messaging or group chat session cannot view the content of those communications through the IM client applications. Ross Mayfield put forth a pretty interesting question on Twitter (see below). It's a great question - my thoughts below:

The application, designed to operate on your mobile phone, tracks your call and messaging history to provide an ambient awareness of who your "real" friends are and then adds those people to your social network. In Friendlee, the social graph is automatically constructed with minimal input required from the user since the software tracks the call and messaging history to determine your connections. New from HP's Social Computing Lab comes news of Friendlee, an entirely new kind of social network that focuses on the intimate connections between close friends, family, and colleagues.