Funny enough, that has been like that for quite a while, having gotten started around 2001, when I was first getting exposed to Knowledge Management (KM or Knowledge Sharing, whatever you would prefer) as time and time again I kept bumping into multiple knowledge managers wanting to define it. Ray Sims made a very brave attempt by managing to compile the whopping number of #62 of them . Most of the folks out there who know me, and have been following this blog for a while, have probably realised by now how much I dislike definitions, and putting labels on things, in general.

So when Bill Ives just recently questioned whether you could make use of Twitter as a Personal Knowledge Management tool I couldn’t help but wonder myself whether I am using it as well as my PKM tool of choice, along with my own personal business blog and a couple of other tools. And I think I have finally managed to make it work. I have been using Twitter now for over two and a half years and, all along, if you have been following some of my recent twitterings , you would know how I seem to keep having a love / hate relationship with it. It still remains

If you have been following this blog for a while, you would know how my professional background comes from various different areas associated for quite some time now with Knowledge Management, in particular, traditional Knowledge Management: Collaboration, Community Building, Learning, etc. One of them, perhaps one of the most powerful and traditional ones, was IBM ’s Global Business Services ‘ Learning and Knowledge . Yes, I am one of those folks who eventually worked for several different projects, throughout the years, dealing with deploying successfully specific KM and community building programs for various business units.

I know that for a good number of years Social Computing and Knowledge Management have been walking different paths. Knowledge Management doesn’t want to do anything with Social Computing, because of the chaotic, messy and unstructured sharing of knowledge and information, and how little control organisations may have over it all, specially within communities (Which are currently the major drivers of social software adoption within the business world). Even more, I would probably be able to state that all along they haven’t gotten on well with one other.

Well, today I thought I would share with you what I exactly meant yesterday with that article and also what Rachel probably meant as well in hers: stop all the fuss you are going through to figure out the ROI of social software, and, instead, just go ahead and do it! So along those lines here you have got a brilliant blog post put together by my good friend Laurie Buczek (Enterprise Social Media Program Manager at Intel ), where she is basically detailing, quite nicely, why Intel is moving in the direction of a successful social software adoption starting very soon.

In the recent past, you would remember I have been putting together a number of different blog posts on various video interviews that John Chambers , CEO of Cisco Systems , has been doing at several events where he has been sharing some further insights on the future of collaboration, knowledge sharing and, specially, Enterprise 2.0 or Social Computing within the corporate world and beyond. So I thought I would go ahead and share with you folks another interesting video interview I bumped into from another executive at Cisco Systems. Check out the YouTube video "

Because there's no mention of blogs, wikis, social networks, Enterprise 2.0 Technology is the tail wagging the dog when it comes to knowledge management - it always has been. search, content management, portals... It began with search and content management systems, then portals, and now it's Excellent (the post below). Why?

ROI) of Social Software, with the latest instance over at " IBM Lotusphere 2009 Highlights - The Business Value of Collaboration Software ". The Business Value of Social Networking In it David is off to a solid start putting together some caveats that clearly outline what social software is doing at the moment within the corporate world: " Hierarchies get flattened; Silos get breached; Intermediaries Over the last couple of weeks I have been blogging a couple of times around the topic of figuring out the Return of Investment (a.k.a. To continue

While most people out there think that Social Software is all about new, fancy social tools, available on a more engaging and participative Web, I thought you folks would enjoy the following quote from one of my fellow IBM colleagues, Adam Christensen , who happens to know a thing or two (And plenty more! heh) around the subject of social computing: "[...] 34;[...] here’s the main point: That culture is, in my view, the most overlooked, underestimated factor determining whether social media succeeds or fails in a company.

Specially the mainstream media , as it is starting to grab more and more the attention of the general public, and probably it is starting to get much more publicity than several other social software tools available out there. However, some times you get to bump into some pretty interesting, enlightening and rather inspiring articles that would be worth while commenting on and reference, and I thought I would share with you all three of them that I have found rather helpful not only to get an idea of what Twitter really is (If there are folks out there who still haven’t been exposed