APQC KM Edge: Where the best in Knowledge Management come together APQC knowledge management km best practices Sign In Home KM Topics KM Overview Case Studies About Us Search

3 A successful CoP has a coherent, comprehensive knowledge map for its core content. Related Questions · Does the group call on frequently used content, topics, or knowledge that should be pulled into one shared space? · Do all members of the community understand who the sources and recipients of knowledge are within the community? Trait No. 4 A successful CoP has an outlined, easy-to-follow knowledge sharing process. Related Questions · Do people know how, what,

Sign In Home KM Topics KM Overview Case Studies About Us Search Communities of Practice: Overview APQC defines communities of practice (CoPs) as designated networks of people who

This framework provides best practices across the entire CoP lifecycle, from planning and positioning a community program to designing,launching, and sustaining effective communities. Strategic Positioning Strategic positioningfor communities revolves around three elements essential to a successfulenterprise- wide approach: a link to key business strategies, the formation of a core group to manage and deploy the CoP strategy, and a model for funding. The strongeststrategic position for a CoP program is at the sweet spot of business drivers(strategy), pain points (need),

The organizationsknowledge-sharing application, the Knowledge Exchange, has more than 100,000contributed items containing more than 300,000 attachments and topic pages.Accenture reports that its Knowledge Exchange system has reduced yearlyspending on application operations by more than $2 million. Air Products and Chemicals Inc. Air Products and Chemicals Inc. (APCI) In short, they talk to each other a lot.These personal interactions form the organizational platform for CoPs. Over the past decade, APCI has translated this type of adhoc networking into more formal,

Sign In Home KM Topics KM Overview Case Studies About Us Search Overcoming Knowledge Loss: Key Knowledge Retention and Transfer Approaches Page 1 | 2 | 3 | 4 |

Sign In Home KM Topics KM Overview Case Studies About Us Search CoPs: Tools and Resources Select APQC Publications on This Topic Reports Using Communities of Practice

Sign In Home KM Topics KM Overview Case Studies About Us Search Measuring the Impact of Communities When it comes to evaluating thesuccess of CoPs, efforts tend to revolve around

Possibilities include: to provide a forum through which community members can help each other solve everyday work problems; to develop and disseminate best practices, guidelines, and procedures for community members; to organize, manage, and steward a body of knowledge from which community members can draw; and to innovate and create breakthrough ideas, knowledge, and practices. Most communities serve more than one of these purposes, but a primary intent usually dominates the choices made regarding community design, implementation, and support. For

Knowledge Jolt with Jack Jack Vinson writes about knowledge management, personal effectiveness, theory of constraints and more. As of December 2007 Jack will likely start writing about product management too. Blogs in relation to communities Andy Roberts links to a discussion by Miguel Cornejo Castro*, Blogs as community killers? Essentially, the question is whether blogs build or tear apart other online communities (listservs, online forums, etc.).