The Online Communities: Metrics and Reporting research study was initiated in late July of 2009, and ran until the second week of August 2009. The research project was conducted by the Online Community Research Network , and the intention of the study was to get a broad look at what online community metrics organizations are tracking, how organizations determine and report on the ongoing value of their online community initiatives, and the reporting and metrics tools that help companies assess this. We We received approximately 175 responses.

The Online Community Research Network studied this topic as part of the " Online Community Marketing, Growth and Engagement " report, published in July of 2008. Two programs that come up regularly in our research as target models are the Yelp Elite and Microsoft MVP programs. Yelp Tags: Online Community Researc Note: This post is part of the OC Tribe series. Each 2nd Tuesday and 4th Tuesday of the month, online community practitioners will be encouraged to explore a particular topic via blog, video blog, twitter, or whatever suites your fancy.

Online Community Engagement: Recent Research Friday, July 18. 2008 We conducted the Online Community Marketing, Growth and Engagement research study in May of this year, as part of the continuing efforts of the Online Community Research Network. The full report is available to Online Community Research Network members. Our goal was to gain insight into how people are measuring engagement in their online communities and to understand how many organizations were using an elite / influencer program, and how those programs were structured.

It is a reconstruction of events, readings and weblog posts that shaped my understanding of the research ethics in relation to my PhD research. It’s still early in my PhD research and I have not give much thought to ethical questions of doing it. While doing it I realise that my previous research experiences do not provide any guidelines about using and quoting publicly available weblog data in a publication. This piece is from my dissertation. I

Ellison Department of Telecommunication, Information Studies, and Media Michigan State University Go to a section in the article: Abstract Introduction Social Network Sites: A Definition A History of Social Network Sites Previous Scholarship Overview of this Special Theme Section Future Research Acknowledgments Notes References About the Authors Abstract Social network sites (SNSs) are increasingly attracting the attention of academic and industry

In July we’re starting a series looking at Why Social Media Matters and in particular how you can convince a CEO that social media is the single most important thing that their business should embrace. Matt Rhodes Social Media Business Chief executive officer co-creation customer communities fortune 100 freshminds FreshNetworks market research online communities Sharon Barclay social media United States US Virtual community web2. Image by Dan Dickinson via Flickr There’s a misconception that everybody ‘gets’ social media .

Craig comments on some recent Burton Group and Gartner research around software-as-a-service. " All this reiterates the key findings we published in July of last year and unveiled at our Catalyst conference: (1) SaaS implementations aren’t all about saving money. Research In Motion has a new BlackBerry blog . ...Tags: SaaS Drivers ... They are mostly about avoiding IT, quicker rollouts, and adding predictability/clarity to pricing. (2)

Upon review of our lead generation for July I see we’ve generated 1,600 leads in the first six days of this month (this does not include landing page registrations). Research In Motion is updating its support for Gmail on the BlackBerry. - Telstra on Telepresence ... Telstra Australia introduced a telepresence interconnectivity service for organizations with Cisco Telepresence equipment. "

When people faced challenges with a colleague who worked in a different location, they either tended to resort to silence or other passive coping strategies or they became "verbally violent" or attacking toward their colleague, the research concluded. KM and Enterprise 2.0 ... Greg talks about the relationship between knowledge management and Enterprise 2.0,

For example, NewsGator counts the top five pharma/biotech firms as Social Sites customers, including Novartis Institutes for BioMedical Research. NewsGator Social Sites a Million ... NewsGator said that one million business users are using Social Sites, its social networking integration for SharePoint. " Other customers include two of the world’s top three banks, two of the top three U.S.