The Online Community Platform and Services Satisfaction research report was published in March of this year as part of the ongoing efforts of the Online Community Research Network . The intention of the research project was to provide insight about customer attitudes towards online community platform and service vendors, particularly around satisfaction. Key highlights from the This is cross-posted from the Online Community Report blog. Further, we wanted to explore the unmet needs in the online community platform and services market.

Home Content RSS Log in Connected Connected Home About Speaking Jive SBS Structure Best Practices, Part 1 September 14th, 2009 by admin Leave a reply » The following is a result of Jive Client Services ‘ extensive work with many large clients who have deployed Jive SBS for employee engagement purposes . It is Part 1 of a three-part series. —– There are

The Online Community Platform and Services Satisfaction research project was initiated in January of 2009 and published in March. The research project was conducted by the Online Community Research Network , and was created to provide insight about customer attitudes towards online community platform and service vendors, particularly around satisfaction. Two items worth noting about the research protocol: Further, we wanted to explore the unmet needs in the online community platform and services market. We We

Home Content RSS Log in Connected Connected Home About Speaking Jive SBS Structure Best Practices, Part 2 September 16th, 2009 by admin Leave a reply » The following is a result of Jive Client Services ’ extensive work with many large clients who have deployed Jive SBS for employee engagement purposes . Read Jive SBS Structure Best Practices, Part 1 before reading this.

Therefore brands seek solution partners –not technologists Having spent my time as a community manager at Hitachi and coupled with research we know that successful community deployments are far more than forums, blogs, rss or other technologies. Despite the immaturity, we evaluated nine and were impressed with Jive Software and Telligent Systems who lead the pack because of their strong administrative and platform features and solution offerings. About Contact Web Strategy Vault Web Strategy by Jeremiah Owyang | Social Media, Web Marketing Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4) January 09th, 2009 | Category: White Label Social Network , Analyst , Forrester Clients can access the full report The Forrester Wave™: Community Platforms, Q1 2009 on the Forrester site, however the high level findings are available below,

The need to focus on non-technology factors rather than the underlying tooling was a consistent theme during client visits and telephone inquiries as well as the field research study I conducted on enterprise social networks. Social networks and identity: As part of the field research study I conducted ( social networking within the enterprise ), I was surprised to find a disconnect between social networking initiatives and identity management efforts. Rather than list off a "top ten" list of predictions for 2009, I thought I would briefly layout some topics and areas that business and IT decision-makers should pay attention to when formulating Enterprise 2.0

IBM, Jive) delivered social platforms that were far superior to what was delivered out-of-the-box by Microsoft. Burton Group research on enterprise social networking in 2008 found that organizations were tired of tool-by-tool approaches when it came to social tools (blogs, wikis, social networking). That same research also indicates that many organizations often position internal social computing efforts (e.g., OK - this is all draft - nothing is final - everything below is a work-in-progress. I

She provides consulting services for companies wanting to engage with online communities and has more than 13 years of experience in business and technology with expertise in strategic planning, management, market research, social media, blogging, podcasting, rss, community building, web 2.0, Previously, she worked at Intel, Jive Software, Compiere, and a Midwestern manufacturing company in positions ranging from Unix system administrator to market researcher to community manager to open source strategist. This month's Expert Interview is with Dawn Foster, Online Community & Social Media Consultant at Fast Wonder Consulting in Portland, Oregon. Dawn

community can rank sessions in the following categories: Best Practices Case Studies Customer Stories Technology Research Vision Please do complete the survey before February 20th and let us know what topics, sessions, speakers interest you the most. Feb 20th, 2009 | Janetti Chon Crowdsourcing the Enterprise 2.0 Conference Session Since we build this conference for your attending pleasure, we want to hear from all of you which sessions are most appealing.

social media, RSS, blogging, and podcasting. Blog Consulting Starting Point Yahoo Pipes and RSS Hacks Speaking OpenID? About « You are Invited: Jive Show and Tell Dinner O’Reilly Women in Technology » Warning : join() [ function.join ]: Invalid arguments passed in /mnt/local/home/fastwonderblog/fastwonderblog.com/wp-content/themes/k2/app/includes/info.php on line 697 "> What Does it Take to Manage a Community? Published by Dawn on September