I caught a couple of blog posts on the IBM Keynote for UC ( Lotusphere Message: Yes There Is a UC ROI ) and then one on the Sametime blog (see below). few good tips and examples but also some "buyer beware" tactics that folks should be aware of. Tags: Instant Messaging Unified Communications Web Conferencin A Overall - I give IBM 3 Thumbs-Up and 5 Thumbs-Down:

In fact, a study published in the Journal of Personality and Social Psychology showed that “people overestimate both their ability to convey their intended tone when they send an e-mail, as well as their ability to correctly interpret the tone of messages others send to them.” As tough as it is, text-based communication is also crucial to effective community management, whether through email, message boards, blogs, blog comments, or any number of other forms. Let’s get this out of the way right up front: text-based communication is extremely difficult. In face-to-face communication,

instant messaging, mobile) Behavior change and social messaging adoption Social messaging, sometimes referred to as micro-blogging, has become incredibly popular on the Internet, exemplified by soaring use of consumer services such as Twitter. Strategists are considering social messaging as a means to improve not only information sharing and collaboration but also facilitate social networking and community building. If you are a Burton Group client, just a reminder of the TeleBriefing available to you this week. Below are the possible topics and discussion

to save money - web conferencing Project manager jobs Can you find the people you need? Follow me on Twitter... Categories Apple Basketball behaviour blogging ROI blogs business process exceptions clearspace community compliance corporate facebook cost saving customer insight Dell democratising information ease of use email Enterprise 2.0 facebook facebook fatigue Generation Y Google Headshift IBM Ideastorm innovation instant messaging Jive

What tipped me over to blog these thoughts? Anyway, I have noticed that in one of the forums called “Collaboration”, the person put in charge of that forum was also the project manager for our Office Communicator deployment (instant messaging/conferencing). He posted a new forum topic called “Office Communicator Tip of the week”…which yes, sounds like a blog post. And I’m finding that some Communities of Practice (CoPs) at work are lacking leadership even though they have a community leader. This is a broad statement, and

Enterprise Twitter: Fad Or Tipping Point? Social messaging, sometimes referred to as micro-blogging, has become incredibly popular on the Internet, exemplified by souring use of consumer services such as Twitter. Strategists are considering social messaging as a means to improve not only information sharing and collaboration but also facilitate social networking and community building. I'm looking forward to this telebriefing (available for clients only however - I know, sorry!). If you are a Burton Group client, please look for the alert notification, or on the web site,

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta See how were connected Connections February 2009 Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11

Collaborative Thinking Perceptions on collaboration and social software by Mike Gotta See how were connected Connections February 2009 Sun Mon Tue Wed Thu Fri Sat 1 2 3 4 5 6 7 8 9 10 11

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