I've posted a lot recently regarding enterprise social messaging ("Twitter for the enterprise"): Social Messaging & Socialtext Signals: Before We Get Too Excited... Right now, enterprise instant messaging is dominated by IBM and Microsoft. IBM and Microsoft). Twitter in the Workplace Twitter Compared to IM, Email and Forums

Instant messaging has not taken off in the enterprise as have other communication tools, such as e-mail. At one time, IBM quoted that Sametime had around 20 million seats and Microsoft has said that it has around 10 million seats of Enterprise IM deployed. One of the older reasons I used to hear from clients years ago was the question of "need" - e-mail was already deployed, and e-mail messages arrived in "near time", so what was the extra value (i.e., This number might be off a little - but compared to e-mail for instance - deployment of enterprise IM has been disappointing given that the technology has been around for about a decade.

Integration with Microsoft Communicator and IBM Sametime e-discovery), compliance and other burdens placed on enterprise IM. (Added after posting): One thing I forgot to mention - there will be a race of sorts between IM vendors/products and these social messaging tools. For instance, can Microsoft exploit its acquisition of Parlano and deliver it as a Twitter-like service within OCS and can IBM expand Sametime to emulate the application behaviors of Twitter-like tools. There are several emerging (e.g., ESME, Laconica (open source), OraTweet (Oracle), SocialCast,

These points also reflect comments I hear often from enterprise IT groups (architects, infrastructure planners, etc) concerning introduction of new messaging/communication tools. do expect that vendors putting together unified communications and collaboration platforms will be forced to address the type of social messaging represented by tools such as ESME. It's easy to throw stones at IBM and Microsoft Dennis raised a credible perspective in a comment to my entry on " Enterprise Twitter ". I

Fortunately, IBM is not alone - Microsoft made the same grandiose claim around its OCS R2 launch. Tags: Instant Messaging Unified Communications Web Conferencin John Del Pizzo from the IBM Sametime team responded to my post - but, I'm not persuaded by the counter-arguments.    Point 1

A while ago, Robert Young had already predicted that the interoperability of instant messaging services with each other, and with the social networking sites, may lead to a quantum leap of filesharing potential : “ It’s clear that progress is being made, but there are still two major holdouts: Microsoft’s Window Live Messenger (AKA MSN) and Yahoo Messenger. 8220; Most IM services are essentially P2P systems… not too dissimilar from the technologies behind Napster and KaZaA. In fact, most IM platforms allow file-sharing (albeit limited to your “buddy list”).

I thought I would offer some comments on some UC predictions offered by Gurdeep Singh Pall, who heads Microsoft's UC group: No Jitter | Microsoft: Gurdeep's UC Predictions Analysts and associations will begin to hold vendors accountable for delivering true unified communications, which includes--at a minimum--a single identity with presence at the core, a single inbox, unified management, developer tools, and a unified user experience 1. UC gets unified The term "unified communications" has long been muddled and miss-used, and the problem is made worse by vendors who

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Enterprise Instant Messaging (IM) Most systems allow instant messages to be logged. People not involved in the instant messaging or group chat session cannot view the content of those communications through the IM client applications. Email can be used for point-to-point communication as well as group communication (through distribution lists or by addressing the message to additional people). Ross Mayfield put forth a pretty interesting question on Twitter (see below). It's a great question - my thoughts below:

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