1045 Articles match "Forums"

The Latest from the Communities and Networks Connection Community

Monday, March 22, 2010
The challenge for companies is that if auDA doesn’t allow these discussions, they become a) harder to find for the company, b) hijacked by anti-branding forums and anti customer service sites that will charge the company to interact and c) offer no chance of turning the situation around like Dell did with DellHell (it’s now a collaborative site). I registered OptusPoo.com.au about a year ago ,to create an online community of people annoyed with Optus.
 
Wednesday, March 17, 2010
ATA VIC Forum: Social Media & Your Centre — 15 Apr 2010 Laurel Papworth is Australia’s leading social media strategist and has been working with online communities, virtual worlds and forums for 20 years. Attached File >> VIC Forum 150410 WEB.pdf I’ve been asked to speak in Melbourne on April 15th (evening) about the impact of social media, online communities, social networks and call centres. As you probably know, I believe that while marketing and PR want social networks to be about them and their needs, the customer usually has a specific question
 
Tuesday, March 16, 2010
I’m in Austin for SxSWi (South by Southwest interactive) with several colleagues from Forum One and several thousand colleagues from around the world working in the digital and interactive fields. The “festival” is a nonstop series of keynotes and panel discussions during the day, and social events and meetups during the off hours (and in between sessions). What is the common thread tying everyone together?
 

The Best from the Communities and Networks Connection Community

Forums Forums are often used to structure conversations within a group of people. Generally, a topic or theme is created for the forum (e.g., "How People post a message to the forum - sometimes supplying a more detailed subject header along with information specific to that subject. Ross Mayfield put forth a pretty interesting question on Twitter (see below). It's a great question - my thoughts below:
discussion forum functionality is key for this purpose, other things are nice to have but often blur the decision about the forum to choose. Situation 1 : You're looking for an online platform for your sailing club or for your family to prepare for the yearly family reunion. First it is good to know that many many online platforms offer similar functionality: a discussion forum, the possibility of personal pages, one page with the members, a document sharing tools, the ability to create subgroups and management tools for administrators. Photo: participants in our workhshop on online facilitation In many situations non-ICT specialists want to organise some online conversations and are looking for a good online space.
About Contact Web Strategy Vault Web Strategy by Jeremiah Owyang | Social Media, Web Marketing Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers Understanding the difference between Forums, Blogs, and Social Networks January 28th, 2008 | Category: Social Media It’s easy to get the tools mixed up, but it’s important to know the differences. Quite often (usually by executives) I’m asked the difference between Forums, Blogs, and Social Networks,
had the pleasure of meeting “performance poet” Elvis McGonagal at the annual Henley KM Forum meeting last week. (Yes, Yes, he did wear that jacket.) Elvis did a fantastic job of summarising the inputs from the likes of Bill Lucas from the Centre for Real World Learning at Winchester (who was inspirational), Leif Edvinsson, Raj Datta from Mindtree and Verna Allee , plus a number KM Forum projects from the last year - in a uniquely delivered poem. Elvis McGonagall - Performance Poet I
Recently, I was engaged in a conversation on Twitter with someone who couldn’t understand the guidelines that many forums, including mine, have regarding advertising or self promotion. Sue (@SueOnTheWeb) was involved in the conversation, too, as we were both explaining why forums were a tad different from other forms of social media, [...] How photo credit: AleBonvini Recently, How Should I Participat
Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards , Patrick O’Keefe ( Amazon ) – another great textbook of how to set-up and manage online forums and discussion boards. Tags: Matt Rhodes Online communities Promoting Community Management Required reading Amy Jo Kim angela connor Blog feverbee FreshNetworks Internet forum Managing Online Forums: Everything You Need to Know to Create and Run Successful Community Discussion Boards online communities online community online community management online community
Toby Metcalfe, Community Manager and Social Networker, is straight to the point on this: “The big mistake is to not be engaged – to have a forum and not be interacting with those in the community. Not listening to the community: building in features for your product, service, site, or forum. When I asked the Forum Manager for a reason, it was ‘She’s reading and knows by Arno Arno We’ve put the question to leading community managers across the world, and they have outlined the classic community clangers that we should all avoid.
As a community manager or administrator, the situations we have to deal with are as varied as life itself. For all talk about the online and offline worlds being different, at the end of the day, they have more in common than they do dissimilar. Unfortunately, this is not just the fun, easy parts of [...] ...Tags:
Tags: discussion forums howto online_facilitatio "My problem was that discussion seemed text-heavy and overly directed. We call it discussion, but of course everyone is typing. A number of students were writing when writing didn’t seem to be their thing.
Anyhow - here are my first thoughts, which I will continue to think through. People choose to blog in preference to posting to discussion forums because People choose to discuss in forums in preference to blogging because People feel a greater sense of proximity to other forum posters ‘Loud’ voices who drown everyone out can be more easily side-stepped I have spent some time today thinking about this, reading and trying to ‘get a handle’ on the differences. Having written this I can also see that it