27 Articles match "Forrester","Knowledge Management"

The Latest from the Communities and Networks Connection Community

Friday, February 12, 2010
Then when a manager needs to find an expert, he or she could query the database. And administrators can manage the system so that no one person gets too many questions.  Let’s It also solves one other problem — improving knowledge. event expert extranet Forrester idea management innovation Home About Services For Vendors Policies Enterprise 2.0 Personal Branding Subscribe Gil Yehuda's Enterprise 2.0 Blog Your path to success Finding experts in your company. by Gil Yehuda
 
Tuesday, February 9, 2010
So I find that numbers are an important factor to consider when managing and leading communities.  But Jim & I often discuss the fact that good community management can look like nothing on the surface because often community managers work behind the scenes to encourage & enable people to step up and do for themselves. Community managers are there to support members and then to make sure the productive nature of the work the community is doing doesn’t Home About Services For Vendors Policies Enterprise 2.0 Personal Branding Subscribe Gil Yehuda's Enterprise 2.0
 
Tuesday, February 9, 2010
One of the most interesting classes I took when I was getting analyst training at Forrester was in how to deal with hostile customer behaviors.  Analysts Management was trying to get something out of them, and made that message too blatant.  (The In earlier attempts, management ask technicians to submit a quota of repair tips, or they had joint quality circle teams between technicians and engineers.  Technicians Home About Services For Vendors Policies Enterprise 2.0 Personal Branding Subscribe Gil Yehuda's Enterprise 2.0 Blog Your path
 

The Best from the Communities and Networks Connection Community

Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Feb 21 2008 Forrester’s Online Community Best Practices Published by Nancy White at 5:18 pm under Uncategorized , communities of practice , community indicators , networks , online facilitation , online interaction
Noise Steve O’Hear Stowe Boyd Susan Scrupski Techcrunch Thomas Vander Wal Tim O’Reilly Tony Kamer TradeVibes blog Valeria Maloni Vivek Puri Web Worker Daily Zoli’s Blog « Connectbeam and Microsoft Announce Spotlight ConnectTM for SharePoint 2007 | Main | New Online Community for Collaboration and Content Management - Content Management Connection » June 12, 2008 Forrester Reports that Corporate Social
Forrester freebie . Our old pals at Mindtouch have launched a promo documentation package that includes Forrester’s latest report on collaboration tools. Due to the sickly condition of the Spanis economy, the options are four: either I get fired before year-end, or I manage to consolidate my employers’ community consulting practice (built solely on my shoulders) or I jump ship to build my own, or I jump ship for a different job (and, likely, country). At the end of August, the Spanish beaches become deserted of working-age natives: all trundle back to jobs and desks (if lucky) in their disparate, beach-less cities.
When I first spoke with Gil, he was the analyst at Forrester focused on Enterprise 2.0. But I’ll note that he was generous with his time and very knowledgeable about this topic. as my blogs are my personal knowledge management system. The Wordpress admin is easy to use but I This is the final part of a five part series on how enterprise 2.0 tools can work for an enterprise of one, myself in this case.
The session started with the Jive CEO explaining a bit their vision (I still think they’re pushing too hard to try to differentiate), then one of Forrester’s VPs talking about how IT buyers decide based on peer impressions and do a lot of social software use, and backing Jive’s message (seen better Forrester presentations, with a bit of content), then Cisco explaining their unified community platform as a source of undefined participation and engagement, “ingenious solutions” from users and (someday) discussion evolving from problem resoltion to business issues.
The Content Economy This is a blog about how information technologies can be used to facilitate communication, knowledge exchange and collaboration across time, space and culture. Find Categories My shared items in Google Reader Loading... Wednesday, September 16, 2009 Why a social (professional) online network is a key strategic resource Below is an excellent summary of how online social networks benefit organizations by Lisa Kimball and Howard Rheingold,
also enlisted the help of Gil Yehuda , former analyst at Forrester Research , who helped me think through the issues and, for this step, pointed me to the last three four tools below. Content Management Connection is an “online community for technology practitioners, software companies, and end users to share thoughts and ideas on the changing landscape of content management and collaboration.” This is the second part of a five part series on how enterprise 2.0 tools can work for an enterprise of one, myself in this case.
recently received a review copy of the Forrester report on 2010  ECM investment team surveyed 170 knowledge managers with decision-making roles in enterprise content content management about their plans for the coming year. investments continue to improve I recently investment projections .
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Forrester have just put out an overview report on the challenges facing enterprise Information Architecture (it’s free, bless them, but you’ll need to have an account or register for a free one to get it). Quite apart from the solid way that they establish IA as part of a rigourous information management approach, it also casts surprising light on the world of knowledge management and why it’s so difficult: if you do a cut-and-replace between “IA” and “KM” you will get some engagingly good insights and ideas: “It’s a political