Rather than list off a "top ten" list of predictions for 2009, I thought I would briefly layout some topics and areas that business and IT decision-makers should pay attention to when formulating Enterprise 2.0 Enterprise 2.0: The need to focus on non-technology factors rather than the underlying tooling was a consistent theme during client visits and telephone inquiries plans: Critical Decisions For 2009 "SharePoint

We did an internal exercise recently that produced a list of the advanced features we think are crucial for a successful enterprise social media platform. The idea is that functionality for user participation across every owned venue should draw upon a central system, enabling a multifaceted approach to CRM, data analysis, reporting—and ultimately leveraging distributed corporate efforts to generate enterprise business intelligence. I’ll share the results of that exercise here, with the caveat that this is undoubtedly a partial list only. Your comments and suggestions are welcome, of course! I helped think through this some of this stuff, but the bulk of the credit (including for the writing) goes to my ZAAZ colleague Ariel van Spronsen.

The article below is interesting in that it does call out a dark truth - enterprise adoption of feed syndication tools has been lacking. However, There are a host of reasons why Enterprise RSS has not taken off yet (vs. The first concept to understand is that the key focus point for Enterprise RSS is not the reader - it's the feed syndication platform (the server back-end) that provides centralized administration, feed However, the article disappoints because it gives too much credit to feed readers as the reason. I

Enterprise 2.0 The industry can identify a "portal market", an "enterprise content management market", and even a "collaboration market". However, when it comes to Enterprise 2.0, If we are thinking in terms of a solution space, perhaps that's a better descriptor - but the word "market" should probably be avoided when it comes to Enterprise 2.0. A partial list of points-to-ponder: is not a "market": A market should have some common definition along with identifiable boundaries that can be measured with metrics (many of which would be related to financial

Products are neither Enterprise 2.0 So if you look at tools and how they are used - directed interaction vs. From a deployment perspective - Microsoft adopted an explicit bottoms-up effort to sell SharePoint 2003 within large enterprises. Few organizations back in 2003 adopted a formal enterprise-wide, top-down approach. Thomas Vanderwal posted an article on Microsoft SharePoint 2007 that has caught traction on other blogs ( Sharepoint as a Gateway Drug to Greater Efficiency... ) and on Twitter.

For the most part I agree but we're still in the phase were vendors are hyping the benefits and not being transparent regarding some of the "non-fun" aspects of making these systems acceptable for large enterprise environments. I don't address the conflict these tools will have with enterprise IM/UC systems but that's another decision organizations will have to address - and will UC vendors respond in a "good enough" fashion to keep these tools from gaining any type of long-term traction. Some good points in this post from Adina Levin (Socialtext). I

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tools out there on the Internet, but I must admit that some times it drives me just nuts! Not sure up to what point it becomes frustration, but time and time again it amazes me that we are putting to waste such great potential with this micro-blogging / micro-sharing tool. So when Bill Ives just recently questioned whether you could make use of Twitter as a Personal Knowledge Management tool I couldn’t help but wonder myself whether I am using it as well as my PKM tool of choice, I have been using Twitter now for over two and a half years and, all along, if you have been following some of my recent twitterings , you would know how I seem to keep having a love / hate relationship with it.

Primary reason I don't use wikis is that we have so much information to track across so many sites that I simply can't keep track of them and forget they exist" as opening statement - not sure this is a real argument, can say that about any new tool not just wikis. Any new tool that requires behavior change can be a burden. Gail Giacobbe, Principal Program Manager Lead and Ted Pattison, SharePoint MVP "Primary Valid point is the need for wikis to support rich information (video, diagrams, etc) and need for compliance, audit, DLP, etc etc

Enterprise Instant Messaging (IM) In its most common use, enterprise, IM is used for point-to-point communication between individuals. Email remains the most common communication method within the enterprise. Twitter is referred to as a micro-blogging tool. Ross Mayfield put forth a pretty interesting question on Twitter (see below). It's a great question - my thoughts below: