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Tuesday, July 21, 2009
Companies are purchasing seminars to help educate expatriates and those working in varying cultural contexts. (See See this NY Times article about cross-cultural training effectiveness). However, companies are also trying to cut down on costs for training and other “extras”, and some intercultural training methods, such as one-time seminars, can be of limited effectiveness. Previously, Surinder wrote a blog post on his observations about different cultural expectations and implicit communication patterns. He discussed some ways that virtual team leaders
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Thursday, July 2, 2009
Don Tapscott:
“A modest country across the Atlantic that’s turning into the world leader in rethinking education for the 21st century.
It also scored some of the lowest educational achievement results in western Europe.
Portugal has been careful to invest in teacher training to capitalize on the possibilities of the laptops in schools. Interesting reportage in the Wikinomics blog , about the recent experiences in Portugal.
(however, however, do read the comments for more sceptical accounts from the field itself)
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Thursday, September 24, 2009
Virgin Trains. Richard Baker is General Manager for Virgin Trains in Wales and North-West England, and he has been showing how individuals in a business can make effective use of Twitter to engage customers. We analysed his activity to show the mix across the seven ways businesses can use Twitter: sending out information on offers , informing people about what’s going on, responding to people and taking action , listening to what people are saying about Virgin Trains, correcting inaccuracies in things other people are staying, educating Image by JMC Photos via Flickr
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Friday, July 21, 2006
This research examines the impact of vocational education and training (VET), and its project-based activities and partnerships, on the development of sustainable communities in regional Australia.
...Tags: Tags: training community community_indicator
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Monday, February 15, 2010
Last week there was an article published over at Harvard Business Review ’s The Conversation blog that surely attracted plenty of attention all over the place, not only because it certainly is a very good read, but also because it touches base on a key point for a successful adoption of social software within the corporate world: Training on Social Computing .
know there are plenty of people out there who have been claiming all along that if your social software tools would require extensive training and education for your knowledge workers you are not doing things right,
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Saturday, February 21, 2009
am amazed by the breadth of interests that people have in the area and the innovative research that has been conducted on topics such as education, leadership, e-business, and networking within virtual worlds. The variance in conceptualizations and ideas is fascinating and educational.
Christian Wagner of City University of Hong Kong discussed how he uses Second Surinder and I are currently attending the Mardi Gras conference on virtual worlds in Baton Rouge along with our colleague Rui Huang . We are here to present our paper that I discussed in last week’s post and
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Tuesday, July 7, 2009
Holly Seddon Insight from online communities Online communities Promoting Community Management Business Consulting Craig Newmark Craigslist customer communities Customer service Education and Training freshminds FreshNetworks hollyseddon Jon Stewart online communities rebootbritain social media Social network Twitter Virtual community web2. I had to privilege of seeing Craig Newmark of Craigslist taking part in a discussion at Reboot Britain on Monday.
Ostensibly talking about meeting the biggest challenges for public services now that Britain is broke, Newmark spoke
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Friday, June 5, 2009
Should schools ban social media practice and education? - Tags: Customer engagement Online communities Social Media Social media Beginners Social networks Word of Mouth Customer service FreshNetworks online communities social media social media lessons Social Media training Social network service social networks user-generated-content Virtual community Web web 2.0 Image by spud murphy via Flickr
Hi I’m Nick - the FreshNetworks marketing intern.
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Thursday, December 24, 2009
Taking one of the last trains on Christmas Eve from London to the north of England. And like many people I have spent the last few days checking the weather and the news, hoping that my train will run and I will make it on time.
In the UK we’ve seen a lot of travel-related issues recently: the story of the Eurostar cancellations is well documented online, flights, trains and the road is also disrupted .
Image via Wikipedia
Like many people I will be travelling later today.
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Monday, January 15, 2007
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