They represent the fields of informal and formal education, camps, social work, arts, religion, philanthropy, and more - in other words, a mix of dedicated professionals trying to make the world a better place. introduction to community norms (community activities, community roles, netiquette, expectations, confidentiality and community boundaries, models of participation, FAQs) “help Welcoming New Members into a Community of Practice How do we welcome people into our communities of practice?

I am surprised that there are any “specific TOPICAL goals” — since I would have expected rather an “open forum” (perhaps limited by more/less standardized rules of netiquette). basically, i think it’s those 2 plus one more: * market research & community listening (inbound) * company / product education & evangelism (outbound) * identify / amplify community cheerleaders (both) the last one is important if you’re trying to scale… you can’t do it all yourself. About Contact Web Strategy Vault Web Strategy by Jeremiah Owyang | Social Media, Web Marketing Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers The Four Tenets of the Community Manager November 25th, 2007 | Category: Community Manager , Community Marketing , Web Industry Summary The budding Community Manager industry holds 4 tenets; these values resonate as a common thread within the role.

Applications include: social, conversational communities topic oriented discussion groups customer service workgroups ecommerce sites Key skills include: thick skin and a slow fuse Internet experience familiarity with common nettiquette Links to articles Netiquette Basics! The Janitor It can get messy in cyberspace, as we leave our words in conferences and topics. Links to Facilitation Resources The Art of Hosting Good Conversations Online - Howard Rheingold - the quintessential guidance for conversations centered spaces Gail Williams Online Community

But in practice the “A-list” bloggers that do reach large audiences are overwhelmingly social elites; “they are not only white, male and middle-class,” writes O’Neil, “they are also highly educated, placing them effectively higher on the social ladder than the ‘elite’ mainstream journalists whose power they are supposed to be contesting.” Archaic force also manifests itself in received netiquette conventions and patterns of online discourse that encourage symbolic violence. There is a really good review of Mathieu O’Neill’s Cyberchiefs book.

Hacker-charismatic authority can be detected by examining interactions in lists, the project’s primary communication and education tool. This generated a specific Debian ‘netiquette’. This is the third and last part of our treatment of a landmark book on the governance of online ‘tribes’. Book: Cyberchiefs .