About Contact Web Strategy Vault Web Strategy by Jeremiah Owyang | Social Media, Web Marketing Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers Forrester Wave Report: The Leaders in Community Platforms for Marketers (Part 4/4) January 09th, 2009 | Category: White Label Social Network , Analyst , Forrester Clients can access the full report The Forrester Wave™: Community Platforms, Q1 2009 on the Forrester site, however the high level findings are available below,

These are all examples of companies savvy enough to participate in the "groundswell," according to Charlene Li, vice president and principal analyst at Forrester Research. "The Li and Forrester colleague Josh Bernoff have co-authored a book on the subject, Groundswell: Winning in a World Transformed by Social Technologies . Read More About... social network , business ethics , new products Articles A World Transformed: What Are the Top 30 Innovations of the Last 30 Years? Knowledge@Wharton

8212; Check out Jeremiah’s recent post on the 4 tenets of community manager — There seems to be some debate on the four tenets […] “Thanksgiving Leftovers” « socialTNT November 27th, 2007 8:11 am […] Forrester Research’s Jeremiah Owyang Outlines the four qualities of a “community manager… […] The Community Manager November 27th, 2007 8:59 am […] couple of days ago Jeremiah

About Contact Web Strategy Vault Web Strategy by Jeremiah Owyang | Social Media, Web Marketing Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers List of “White Label” or “Private Label” (Applications you can Rebrand) Social Networking Platforms, Community Platforms February 12th, 2007 | Category: White Label Social Network , Industry Index , Social Networking Left Graphic: Forrester Wave™: Community Platforms, Q1 ’09 Important Update:

Social Media Group About SMG Clients Media 2008 Services The ROI of Communities - Part II by Maggie Fox | November 23rd, 2007 | Category: education Earlier this week I did some prep for a roundtable on the ROI of Communities at a conference held by the Canadian Marketing Association, and came across the most wonderful list of statistics, courtesy of Bill Johnston , and compiled by Joe Cothrel . Forrester, 2006) Community users visit nine times more often than non-community users (McKInsey,

Manager at Wal-Mart Stores, Inc Research Yemil Martinez, Director, New Media Marketing and Web Strategy, Institute for International Research (IIR) a subdivision of Informa Michele Frost, Director, Web Marketing at Forrester Research Heathcare Marcus Frank, UX Strategist & Creative Director, National Cancer Institute Burt Lum, Business Relationship Manager, HMSA Shwen Gwee, Lead Business Analyst, Health Informatics and New Media at Vertex Pharmaceuticals Media Gaming and Entertainment Jessica Baker, Marketing Manager, Interactive Media, American Greetings Interactive

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I’m Not Actually a Geek April 29, 2009 What Enterprise Social Networks Do Well: Produce Higher Quality Ideas Filed under: mba — Tags: enterprise 2.0 , forrester , idea management , innovation , social networks , webinar — Hutch Carpenter @ 5:00 am Idea generation at some point involves someone moving knowledge from this group to that, or combining bits of knowledge across groups. On Wednesday, May 13, Oliver Young of Forrester Research and I will host a one-hour webinar, Tapping Communities to Accelerate Corporate Innovation .

We use this model in a number of ways: As a mental model for understanding all the areas and skill sets required for community management and hopefully, to remind community managers that it is about assembling a internal team to gather all the required skills – not to try and be the expert in all of them individually As a tool for community managers to educate and set the expectations of colleagues and advocates within the organization As a roadmap for community managers looking to understand what is important to do given their current state of evolution, and in what order To organize

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