That said we certainly see the opportunity for crafting increasingly platform specific interactions, for example as a retailer we’re certainly aware of the success that Dell has had with their Twitter specific sales strategy. Tags: Expert Interviews Featured Posts community management coop membership online community REI Social Media Strateg This month’s Online Community Expert interview is with Jordan Williams, Manager of Digital Engagement at REI. In this role, Jordan is responsible for creating deeper customer engagement through the creation of content and community touch points

One good example is Dell’s online community which it famously used for a corporate image turnaround last year and remains one of the most highly regarded and highly trafficked customer community properties. The most vibrant communities such as Dell’s or XMFan have a good relationship with at least a few key leaders in the sponsoring organization. On CBSSports.com: Hottie Hall Of Fame ? Fox vs Alba BNET Business Network: BNET TechRepublic ZDNet ZDNet all ZDNet in Blogs in News in

Additional Resources I’ve been very involved with this new role, here’s some related content: Meet your peers and Join the Community Manager group in Facebook Understanding the Community/Evangelist Role, and profiles of a few of my Favorite Folks Capture from the Community UnConference Forum One Community Roundtable–Strategies for Community Video of Dell: When the Web team leads product development, the evolution of Dell Hell to Dell Swell Video: Web Strategy Show: Community Strategies with Jake McKee Update: Also see this association of community managers (IOCMA)

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Secondo Giuseppe, non credo di svelare un segreto, strumenti nuovi di gestione delle relazio... [Read While thirteen is a traditional "target" the groups Ive circled with have ranged in membership from three to thirty. Life With Alacrity Alacrity, noun . From the Latin alacritus meaning promptitude.

On the horizontal axis its theory is situated between practice and identity, the first address the production and reproduction of specific ways of engaging with the world, the latter addresses the social formation of the person and markers of membership within social configurations. We also have multi-memberships with various (or constellations of communities), which are integral parts of our life. Tim on Etienne (Part I: Learning in Practice) This post constitutes the first delicate steps in preparing myself to teach the Knowledge Management 2009 course at the University of Amsterdam.

of their total membership. Dell’s Twitter-led sales figures have just zoomed past $6.5 Welcome to eModeration's round-up of all that is intriguing, alarming or odd in the world of social media, compiled by Kate Williams (@emodkate). In this update: Zuckerberg's privacy settings; social brands; and judicious Friending. Next update: Friday.