This is a brief report and things we learned about the experimental ‘knowledge networking’ and ‘social reporting’ facilitation work done at Online Information 2008 , co-authored between David Wilcox and Emma Wallace and me. number of us have been circling this subject for some time and building an open body of experiments and lessons learned since Contactivity in 2006, Media Sandbox and Unbla in 2007 and 2gether08 and many others. We worked with Lorna Candy and the team at Incisive Media to help them provide more networking opportunities for delegates and speakers before and during the conference, online and offline, using different tools.

It’s absolutely paramount that KM sheds its skin of codifying and storing in a database…this is just information management. Sure some people may share some informal documents about experience and insight (considering low recall, and lack of motivation/engagement), but it’s still just information management…maybe the management of informal documents. We share ‘information’, whereas ‘knowledge’ ie we use our current knowledge or understanding to make sense of new information, and if it really makes sense to us or to our context; or we use it in action, then it will imprint as a pattern or fragment in our person.

Network communication is more opportunity-based and informal. guess the things on the diagonal could be also about the types of communication that is supported by specific managerial practices (performance – knowledge management/professional development – informal learning/innovation) or social tools (groupware – community tools – social media). In the opposite direction you might think of “usual” KM practice of spotting overlaps between teams and establishing semi-structured community While I came with the communication egg model to talk about things missing in distributed teams I feel that it could be useful in more contexts.

Informal Learning Blog home archives about ← Learning Technology 2008 on YouTube The future of management → Adaptation February 10th, 2008 | general CLO, February 2008 Business firms evolve or die . Information spreading through network connections empowers workers to make decisions and take responsibility for them. The network era is crowding out the industrial era. Some organizations will not survive the journey.

In 2004 Drew Westen and his colleagues put together an experiment to see how people of a particular political persuasion (Democrat or Republican) make sense of new information. In this experiment he scanned the brains of 15 committed Democrats and 15 committed Republicans while showing them slides of conflicting information. Democrat example Initial statement (Slide 1) : During the first Gulf War, John Kerry wrote Drew is a neuroscientist and advises political candidates on how to garner voter support. Here are two examples:

Informal Learning Blog home archives about ← McKinsey’s Global Survey on Enterprise 2.0 The key to the effective enterprise → Social Network Dreamtime August 2nd, 2008 | general This aboriginal painting in Queensland Art Museum in Brisbane, Australia, stopped me in my tracks. Social Network Dreamtime [...] #9 Accelerating innovation — Informal Learning Blog on 02.06.09 The label said the artist’s intent was a bit murky.

Why the Future of Corporate Computing is ‘Informal’ by Joe McKendrick December 1, 2007 at 6:07 pm · Filed under 2.0 Design Thinking , Barriers , Enterprise 2.0 , Enterprise Software , Facebook , IT Department , Information Management , Messy World , Social Computing , Web 2.0 Nick Carr may be down on IT, but he’s hot on social networking software. The author of IT Doesn’t Matter has sparred frequently with Harvard colleague Andrew McAfee on the value of Enterprise 2.0, but makes the following

great deal of research has shown that diversity within our closest relationships – even in the age of the internet – is vital for the flow of information, for informed deliberation, and to maintain the participatory ideals of a democracy. But, we believe we have ruled out one likely source: new information and communication technologies such as the internet and mobile phone. The results of Keith Hampton' s latest study, on Social isolation and new technology , have just been released by the Pew Internet & American Life Project. The study surveyed a nationally

39;I may not have the new technology skills, but I have a contact book crammed with "curtain twitchers" and devoid of numbers for gushing PR gals... Tags: Information and communicatio With the exaggerated death of local newspapers much in the news lately (William Perrin reflected on the histrionics here ) the BBC news magazine has run a little series about local billboards . Included is an entertaining " hack's view " from local journalist Mike Lockley, who puts forward this little gem - "Woman in owl attack dies of diarrhoea" - and notes:

Support home Products Use Cases Buy Customers Company News Blog Contact Us Collaboration Tools - Are Information Silos a Problem? Blog524 : October 22, 2007 ; Posted by Jordan Frank James Robertsons article Collaboration Tools are Anti Knowledge Sharing? discusses the pros and cons of collaboration tools, with particular emphasis on the problems associated with proliferation of 100s or even 1,000s of information silos. Michael Sampsons response nicely vouches for the pros, while cautioning against having a hodgepodge of disparate collaboration tools. The Information Silo Problem The information silo problem which Robertson rightly describes is, I believe, the result of 4 key issues: 1.