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345 Articles match "Community","Technorati"
The Latest from the Communities and Networks Connection Community
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Wednesday, March 17, 2010
I’ve been asked to speak in Melbourne on April 15th (evening) about the impact of social media, online communities, social networks and call centres. Laurel Papworth is Australia’s leading social media strategist and has been working with online communities, virtual worlds and forums for 20 years.
Technorati Tags: ATA , Australia , csr , customer service , laurel papworth , Melbourne , Online Communities As you probably know, I believe that while marketing and PR want social networks to be about them and their needs, the customer usually has a specific question they want answered, best suited to Customer Service engaging on support and FAQ issues.
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Monday, March 15, 2010
Cognitive Edge: Communities of Practice : I was an observer in a debate recently on the question of whether a community of practice had to be self-organising, or if it could be directed. My own view is that communities can evolve, but cannot be designed top down. So begins one of my favorite education writers although I think he might be more appropriately thought of as a learning advocate. Textual Gastronomy TEX2ALL Home About November 26, 2006 The Dangers of “Retrospective Coherence” In my last post I left the reader in a bind–what are we supposed to do in the face of an unresponsive hierarchy?
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Monday, March 15, 2010
Technorati Tags: @anywhere , API , overlay , Twitter , web 3.0
Tags: Tags: @anywhere , API , API , Online Communities , overlay , social media , social networks , Twitter , Twitter , web 3.0 , web 3.0
Social Media: Social TV and building audience communities online (21)
Twitter just announced @anywhere platform – notice who is missing? Google!
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The Best from the Communities and Networks Connection Community
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Tuesday, February 24, 2009
The leaderboard recognises their value to the community in which they are placed.
Reading the discussion will highlight what value the lists bring the community.
Consider Twitter, and its prominent display of community members’ stats.
They give Twitter the appearance of a community that values Q. What are social network leaderboards?
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Tuesday, May 20, 2008
About Contact Web Strategy Vault Web Strategy by Jeremiah Owyang | Social Media, Web Marketing Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers The Four Tenets of the Community Manager November 25th, 2007 | Category: Community Manager , Community Marketing , Web Industry Summary The budding Community Manager industry holds 4 tenets; these values resonate as a common thread within the role. The include community advocation, brand ambassadorship,
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Wednesday, February 17, 2010
This post is part of an ongoing series about developing an online community strategy . In my last post, “ Want to Know What Community Members Need? Just Ask ” I discussed the importance of asking your members what they need from you as a community host, and what they need from other community members, as part of your extended community.
As a reminder, all posts are being tagged #ocb2b .
In this post, I will discuss the methodology for conducting a discovery exercise of the relevant parts of the social web to find out where your community (or
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Monday, March 9, 2009
A “top list” of social networks and online communities for business and corporate. Not blogs - they must have community features of many-to-many discussions, leaders, UGC etc. Australian Businesswomen’s Network - run mentoring programs (private community).
Here’s my Australian list:
Aussie Innovation - drupal site with forums and so on.
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Thursday, February 21, 2008
2006 Participation Inequality in Social Design Jakob Nielsen sAlertbox, October 9, 2006: Participation Inequality: Encouraging More Users to Contribute Summary: In most online communities, 90% of users are lurkers who never contribute, 9% of users contribute a little, and 1% of users account for almost all the action. All large-scale, multi-user communities and online social networks that rely on users to contribute content or build services share one property: most users dont participate very much. use it.com Alertbox Oct. Often, they simply lurk in
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Thursday, July 24, 2008
Home About Full Circle Contact Resources Wiki Full Circus Full Circle Associates connections for a changing world, online and offline… Apr 14 2008 A Slow Community Movement? Published by Nancy White at 8:14 am under community indicators A couple of weeks ago, Peter Block said the qualities of successful community initiatives
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Wednesday, December 12, 2007
Home What we do Keynote Speaking About Us Whitepapers Anecdote Associates Clients Contact us Categories Anecdotes Blogging Books Change management Collaboration Communities of practice Complexity Culture Expertise location Facilitation Fun Intervention design Knowledge Knowledge circulation Most Significant Change Narrative News Newsletter Open space Questions Quotes Sensemaking Social networks Storytelling Strategy « Knowlege Management Workshops in Australia | Main | A faulty knowledge transfer metaphor » 12/12/07 | Communities
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Monday, January 26, 2009
Communities and Collaboration About Subscribe Perceptions about learning and sharing in a virtual world by Steve Dale Communities and Collaboration Communities and Collaboration » Page Communities of Practice: Conversations to Collaboration Co Social Enterprise Personalisation Equality and Diversity webcast ROI egov reference Generation V Collabor8now Third Sector Travel Technology Stewardship Peer Assist Weblogs cloud computing Privacy Jobs IPSV Metrics Lobbying Shared Services Tagging
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Thursday, April 23, 2009
This list also includes policies called; Staff blogging policies, enterprise social network guidelines, Employee Blogging Policies, Staff engagement in online communities, and so on. For example, if I trashtalk Widget company, a community member might point out I am a competitor and then send me to my own companies public guidelines. Are the guidelines, now public, under creative commons so Managing staff who participate in social networks.
I’ve done a few press (radio, print) interviews this week re: Telstra so I thought I should have another look at how Enterprise,
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Tuesday, February 24, 2009
Last week Tony Karrer and I launched the Communities and Network Connection , a place to bring together and surface good stuff about communities, networks and all the juicy stuff around them. Assessing the health of a community of practice using net promoter score
Digital Habitats: stewarding technology for communities
Other Tony continues to tweak the code behind it and one of the outputs is a hot list of the posts that got the most “social juice.” 8221; Tony explains how it works for one of the other aggregated sites he stewards, the eLearning
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