The following is Part 1 of a series on today's announcement by Cisco . What is driving Cisco into the collaboration market? There are many reasons driving Cisco in this direction (revenue opportunities, growth needs, and customer demand). Cisco believes that the collaboration market is in transition – that there are structural changes This should come as no surprise to market followers or competitors – Cisco is a company that strongly believes that its ability to grow and innovate is dependent on how well it: · Understands the emergence and

Over the past several weeks, two Cisco events generated a great deal of media coverage (refer to “In The News” below). For those that have not been paying close attention, for some time now Cisco has actively been playing a grand chess game. The company has already made several moves in terms of acquisitions (WebEx, PostPath, Jabber) and strategy (describing a general direction regarding collaboration and SaaS/Cloud computing via WebEx Connect). It has also been busy integrating WebEx with its other assets (Unified Communications Manager, Telepresence, Unified MeetingPlace) – yes, the integration has not always been terribly deep but the work is ongoing and will continue to improve.

Social Networking Branded Online Social Entertainment Experiences Cisco Eos allows media companies to combine social audience features with their high-value, branded content to deliver a higher-value, interactive entertainment experience todays consumers expect. Modules include: User profiles Forums and message boards Blogs Content sharing (including YouTube uploads) Commenting and rating Activity feeds and alerts Branded video players

Highlights of Cisco's press release is below (with a link to the full release). Intercompany Cisco TelePresence Directory is a Cisco-hosted directory of endpoints, organizations and people with access to Cisco TelePresence endpoints. The directory features a virtual assistant to assist with scheduling meetings between  the more than 1000 rooms and 75 customers on Cisco TelePresence exchanges. Additional blog posts will come out later today (starting around noon PT) that will include my early thoughts. I

marketing, relationship/community management, app dev, and internal activities that include content, collaboration, communication, process, and analytics) will take time and Cisco will need to demonstrate the necessary non-technology competencies soon. Then there is the question of how this relates to other Cisco SaaS/Cloud initiatives (e.g., From a technology perspective, there are lots of options in this space (in alpha order: Awareness, Communispace, HiveLive, Leverage, Lithium, Mzinga, Sparta and many more). Just having the technology is merely "ante into the game".

The following is Part 2 of a series on today's announcement by Cisco . What is Cisco announcing? To understand and decipher what Cisco is announcing, it is important to break the information down into four distinct areas: Strategic Pillars, Reference Architecture, “Extend Current”, and “Enter New”. Interoperable, Open Architecture: Given the strategic focus on Strategic Pillars SOA, Rest) to enable any device or application to leverage a consistent set of core of collaborative services.

Cisco on Cisco Implementing Cisco Collaboration Framework IntroductionExecutive Cisco on Cisco Implementing Cisco Collaboration Framework IntroductionExecutive Creating a Collaborative Enterprise | © 2009 Cisco Systems, Inc. Implementing the Cisco Framework IntroductionExecutive

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For some time I've pointed out the need for the Cisco groups responsible for enterprise collaboration (including unified communications, mobile, WebEx, etc.) Eos was not mentioned at the Cisco Collaboration Summit and suddenly it is at the center of a social media social networking storyline that has consumer and enterprise implications. Cisco (NASDAQ: CSCO) today released the results of a third-party global study to be better aligned with the more consumer-centric, social media-focused EOS group(s). Case in point - below - study released from one side of the house that

I have long admired John Chambers, the CEO of Cisco. In my various readings of Cisco, I have observed how Mr. Chambers has been able to produce a strong culture of customer satisfaction at Cisco.  In my personal interactions with those working at Cisco, I have found Cisco’s employees (including executives) to be extremely helpful and willing to spare their time to hear you out and share their knowledge. I believe a lot of credit for creating this cooperative and customer-oriented culture goes to Mr.