Sabre Town case study Document Actions Employee social networking ? Sabre Town case study By Toby Ward ? Skip to content. Skip to navigation Planning.

platforms; wikis, blogs, microblogging, mashups, online communities, social bookmarking, social networking and them went over the vendor space with examples of each category. These can be connected through mashups and data can be found through federated search. Mashups are being used and Serena, Jackbe, IBM (Lotus Mashups), Microsoft (Popfly) have tools. This is part two of opening workshop by Dion Hinchcliffe on Implementing Enterprise 2.0 at the Boston Enterprise 2.0

He gives a lot more information about each type, but I’ve made a quick summary of each case. The complaint – a complaint is an opportunity to demonstrate problem-solving abilities. It may not be the way you think they do. The mashup – what are people doing with your brand? For the third and final part in this series on listening in social media (check out the previous blog post on Tools In the second of this three-part series on Listening in Social Media, here is some of the best advice I found on how to listen: setting up your listening, analysing the conversation types, and what do with what you’ve heard.

It involves the swarm effects of many users contributing,each for their own need, but resulting in an overall benefit for allemployees. This is based on an internal IBM news story by Kieran Cannistra. Categories: [ ROI | case_study | social_tagging ] Aug 20 2008, 12:56:26 PM EDT Permalink 2 Comments Trackback URL:

via: Mobile RSS Email Alerts Bios: Dion’s Bio Pick a blog category Collaboration Convergence Enterprise Web 2.0 Enterprise 2.0 Innovation marketplace Prediction markets Hype Identity Active Directory Google Accounts Identity 2.0 LDAP Live ID openid Lightweight Service Models Mashups Enterprise Mashups Situational Software Network Effects Open APIs Products Rich Internet Applications (RIA) Ajax SaaS SOA Business Process Management Global SOA Governance Orchestration

The case must be made that you can’t do the same with social environments. Although I’d been pretty confident that community management was going to score well based on 1) what I’ve seen from other projects, 2) a growing body of anecdotal information, and 3) the findings from case studies that I’ve seen reported recently, I was still pretty surprised at the results, even given the small but influential sample, which you can see below: Community Management Survey Results: Click To Enlarge The vast majority of the respondents, 95% of them, rated community

Snowden has illustrated in many case studies) "employees do better at sharing failures of Meetup.com as his case study). using some combination or mashup of existing social BLOG Clay Shirky on Helping Helping People Find You, Content as Mere Conversation Fodder, Letting Users Users Identify Their Needs, and the Formula for

In any case, thanks for boiling things down to their essence so that I can start to apply in my world. poso.dk - om portable sociale netværk » Interessante links fundet d. In both cases, you can browse the exhibits (profiles), listen to and comment on presentations (blogs), and strike up or contribute to discussions (forums). About Contact Web Strategy Vault Web Strategy by Jeremiah Owyang | Social Media, Web Marketing Jeremiah Owyang discusses how web tools and social media enable companies to connect with customers Understanding the difference between Forums, Blogs, and Social Networks January 28th, 2008 | Category: Social Media It’s easy to get the tools mixed up, but it’s important to know the differences.

The opportunity to build better products and services through this real-time live focus group are ripe, in many cases, customer communities have been waiting for a chance to give feedback. February 4th, 2009 11:32 am […] Jeremiah pointed to this post of his, outlining the 4 elements of what community managers do. […] Leave a reply name (required) email ( will not be shown )

It seems pretty robust and is compartmentalized in case you only need a few options. Great list, thanks for sharing Cindy Alvarez January 30th, 2009 12:23 pm Lithium for enterprise-level communities. Leave a reply name (required) email ( will not be shown ) (required) website