2856 Articles match "2009","Networks"

The Latest from the Communities and Networks Connection Community

Sunday, March 14, 2010
Developing network-centric KPIs and Indicators In Q3 2009 Symantec and ValueNetworks.com began using value network business intelligence approaches with the intent of improving the web-based customer experience and reducing the need for agent-based support. The Value Network Insights application was used to evaluate and process data from Symantec's customer support applications. As a logical extension of ongoing efforts to synchronize agent - and web-based customer support, the primary goal of this project was to better understand [F1] the factors influencing customer
 
Sunday, March 14, 2010
The perfect storm of 2009 – the worst year ever for the old model, and the best year ever for the new social one – has allowed and encouraged the awesomeists to tunnel out underneath the walls of their fortresses and connect like never before, and they discovered that what they hold in common is stronger than any company mono-culture. The Kingdom of Awesome is somewhere you won’t feel like an alien, and there are new – and frighteningly efficient – structures and networks where the makers of new models and culture can just get on with it without having to worry
 
Wednesday, March 10, 2010
The Social Marketing Compensation Study was initiated in December of 2009 as a joint research project between the Online Community Research Network and WOMMA . Social Marketing Compensation Research Posted on09 March 2010. Tags: #somarkcomp , compensation , Jobs , marketing , OCRN , social marketing , Social Media , womma
 

The Best from the Communities and Networks Connection Community

In a past post I elaborated on social networks like Twitter as being a Help engine; an alternative to a search engine in some cases in finding answers and making decisions. by connecting you to a social network of people you trust who will be willing to help out in a reciprocal relationship (which which also helps out in the re-contextualising process as you share a common wavelength or level I also paralleled this concept to the aims of KM, productivity, performance, sense-making, decision-making, etc: “I think it’s getting us closer to the KM productivity (sense-making) aim that knowledge sharing and knowledge transfer has always aspired to, which is:
Rather than list off a "top ten" list of predictions for 2009, I thought I would briefly layout some topics and areas that business and IT decision-makers should pay attention to when formulating Enterprise 2.0 Critical Decisions For 2009 "SharePoint Communities & Social Networks: Think "Adoption", Not "Deployment" plans: Enterprise 2.0:
Robin asked me about the differences between communities and networks and this 3 minute recording captures my views. continue to be focused on the space between communities and networks, thinking that this is the sweet spot for so many things people are trying to do. Online Community Building Strategy: Nancy White On Networks, Groups and Technology Choices ...Tags: Last month in Rome Robin Good took me to a park, put me in a funny little bicycle car and we drove around the park recording our conversations. Nice job,
For Managers For Educators For Corporate Buyers Harvard Business Review Visit Harvard Business School Harvard Business Review Harvard Business Publishing Archive/Back Issues Customer Service HBR Email Newsletters Cart Store All Products All Articles Sign In or Subscribe Now How Social Networks Network Best by Alex Pentland The humble bee has much to teach
Number of Australian Twitter users for June 2009 was 800,000, according to ComScore. Over 70% of Australian internet users visited a social networking site in June, a 29% rise from the same time last year, reports comScore. Facebook in particular demonstrated significant growth; Twitter benefited from sudden mainstream popularity in 2009. Found this over at MarketingCharts : Nearly nine million Australians visited a social network in June, making it among the more popular content categories online.
A while back I blogged about the possibility of networks and blogospheres cutting into the need for communities. Just look at Friendfeed, it’s a network, but you can also join rooms (member groups); some are feedback rooms, news rooms, topic rooms…people still like hanging out in a place (pub/coffee shop) and contributing to the pool of info in one spot, rather than scattered in a social network. If I have a question about Friendfeed functionality I I believe this is happening a great deal, as now people may have a more purposeful or ideal way of achieving their needs
It is a corporate sponsored social network site that is voluntary, open-source, operates outside of the corporate firewall and is moderated by its users. One of the examples of internal communications programs I’ve cited in presentations and previous posts is the Best Buy Blue Shirt Nation - an internal social network for employees of the electronics super store. Since I’m not a Best Buy employee, I’ve never been given Two videos, very informative... Gary Koelling and Steve Bendt at BIF-4
The main thing for me was to chat with Affiliate marketers about how social networks pass information around. You don’t need a big social network yourself. They are primarily one-to-many channel (blogger sets theme, tone and subject) and the social network sees the “finished product” - and can leave questions/comments/reviews. While you are reading the presentation outline below I’d like you to think about the Twitter change today. Today Twitter turned off “see replies to those I’m not following”.
New from HP's Social Computing Lab comes news of Friendlee, an entirely new kind of social network that focuses on the intimate connections between close friends, family, and colleagues. The application, designed to operate on your mobile phone, tracks your call and messaging history to provide an ambient awareness of who your "real" friends are and then adds those people to your social network. Not only that, but Friendlee also tracks the businesses you call frequently to identify your preferred services which can then be used as recommendations to your network of friends.
In December 2008, global consumers spent an average of just over three hours on social networks . In December 2009, they were spending over five and a half hours on average. According to The Nielsen Company , social network sites have grown in importance globally in 2009. Australia, Image by Balakov via Flickr An increase of 82%.