Trending Sources

Social Business – Where Bosses and Managers Become Servant Leaders


“[…]  a management philosophy which implies a comprehensive view of the quality of people, work and community spirit. Well, we may not.

2012 137

How to Help Managers Lead Change

Partnering Resources

What can I do to help my managers lead change? Make sure your managers always know what’s going on. Image: Lindsay Phillips on

2014 74

Don’t Underestimate the Value of Your Community Managers


To train the entire organization on social media, internal social software, social business, social processes and workflows and community management.

2012 105

Blog>> Orchestrating the Intranet for Knowledge Management

Green Chameleon

Patrick’s taxonomy development infographic has sparked off a little friendly competition in the office.

What did Einstein know about Knowledge Management?

Chris Collison

Curiosity Experience Innovation KM Knowledge Management Learning Organizational learning Quite a lot, it appears! Original at: [link]. Genius.

The Future of Collaboration Lies in Human Resources AND Management’s Hands


It’s easier to manage individuals than to facilitate communities and/or networks working together towards a common set of objectives. And in this case from one particular group: Management / Leadership. Knowledge Management Learning Open Business Open Leadership And it will continue to be here for many years to come.

2014 73

The 10 Key Principles of Change Management

The Bumble Bee

Change Management is a great example of 'osmosis'. Checkout some of my other articles on Change Management. Be very careful with email.

2013 61

Blog>> The Knowledge Manager’s Handbook - now available for pre-ordering

Green Chameleon

My next book, co-authored with Nick Milton is now available for pre-ordering on Amazon! Check it out

2016 62

Community Manager in Residence

Managing Communities

Please Update Your RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. Thank you.

2015 23

An Open Letter to Project Managers, the New Rock Stars

Partnering Resources

First things first: Project managers rock. There is simply too much at risk for companies to let so much depend on the project managers. Stop resisting project management methodology. Request a meeting with the project management office to talk about the specific rule, how it gets in the way, and some alternatives. Adapt.

2013 56

Blog>> Trends in Knowledge Management

Green Chameleon

builds on management to pass some control on to the network; they empower the knowledge workers to work and act autonomous. This has been my view on the new trends in knowledge management, which have been emerged in the last few years. Traditionally, KM was more often than not a top-down driven approach. Semantics. Enterprise 2.0.

Mary Poppins Online Community – Social Media Manager Leah Howard

Laurel Papworth- Social Network Strategy

We grabbed a drink, Vashti held the camera and we chatted on about Facebook, Twitter, audiences, story lines and the future of social entertainment.

Personal Management Software destroys internet authenticity and democracy

The Bumble Bee

The aim is to create the perception of a (fake) upswell in sentiment on a given topic (a practice is known as astroturfing ). News & Media

How Teachers can Manage Student Contact on Facebook

Laurel Papworth- Social Network Strategy

Looking to see if Social Media Privacy can be managed? Are you concerned about Privacy and Facebook with students and teachers? Create a List.

2016 27

Community Managers and the Art of Facilitating Communities Effectively


Of course, I am talking about the role of the Community Manager , or Community Facilitator , which has been my preferred term from the beginning.

2011 63

10 Fresh Tips for Community Managers


online_facilitation community_management

2011 32

The Secret Ingredient for Customer Lifecycle Marketing? Community Management.

Online Community Strategy

Community Management. Treat Engagement & Retention as a Community Management Opportunity. The missing ingredient?

2016 33

How to be a great community manager

John Tropea - Delicious Community

Adapting details from Knowledge Management Leaders & Community Managers: Whats Needed? Are you a knowledge management professional?

2016 24

Appreciative Inquiry and Knowledge Management? No problem.

Chris Collison

Appreciative Inquiry (AI) pre-dates Knowledge Management. It’s only in the last few years that I’ve come to appreciate(!) My response? Discover.

2014 27

Managing Meetings in SharePoint 2013

Michael Sampson - Currents

Within the context of SharePoint 2013, AvePoint offers a Meetings App for this scenario. Assigning, aggregating, and synchronizing tasks and actions.

2014 41

Blog>> Knowledge Management in Intranets

Green Chameleon

individual usage: personal information management: documents, bookmarks, notes / manage personal relationships and contacts. bookmark management which allows to aggregate related information from internal and external sources with relevant tags. For this post, let’s focus on the first: technology. suppliers) into communities.

When Community Managers Bash Other Community Managers

Managing Communities

Please Update Your RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. Thank you. Off Topic

2014 19

CommunityBuilders: The State of Community Management 2011 with Rachel Happe


So I am pleased to share over here with all of you “ The State of Community Management 2011 with Rachel Happe “ That’s right!

2011 49

Is this Knowledge Management’s most effective tool?

Chris Collison

One of knowledge management’s most powerful tools. There are a lot of KM-related words beginning with the letter C. Here’s a clue. Not so sure? 

2013 36

Community Management is Not New

Managing Communities

There is a problem that I’ve found with a good number of people who refer to themselves as online community managers, builders or professionals. Managing StaffThey dismiss, choose to ignore and, in general, don’t really respect what came before them, most of which is still relevant to this day. That’s a mistake.

2012 21

Gary Hamel, New Humanism, and management 2.0

Ken Carroll

Gary Hamel is the leading thinker on management 2.0 My own diagnosis of the problem is that management 1.0 Management 2.0

2011 28

Knowledge Management’s Fried Egg moments…

Chris Collison

Behaviours Knowledge Management Knowledge transfer Learning Lessons Learned Organizational learning Storytelling

Social Architecture (a manifesto) | Management Innovation eXchange

John Tropea - Delicious Community

Management Innovation eXchange. Its time to reinvent management. Management Innovation eXchange. relationship management, 3.

Celebrate Community Manager Appreciation Day 2015 #CMAD

Managing Communities

Please Update Your RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. For more details, please read my post on the matter. Thank you.

2015 27

Business Continuity Management: The Ideal topic for Business Simulation

The Bumble Bee

Business Simulation

2013 44

The Employees’ Wishlist: Three Things Employees Wish Managers Would Do

Partnering Resources

The post The Employees’ Wishlist: Three Things Employees Wish Managers Would Do appeared first on Partnering Resources.

From Community Management to Command Centers


online_community community_management online_facilitation listening

2011 26

Community Managers and Sick Days

Managing Communities

Please Update Your RSS Feed Subscription This feed has moved to: [link] I apologize for the trouble. Thank you. Thinking

2013 25

What Does it Take to Be a Great Community Manager?

Managing Communities

photo credit: achimh Earlier this week, William Ruzvidzo invited me to answer a question on Quora, “What does it take to be a great community manager?” ” Mr. Rudvidzo is a Community Manager at 49Pixels. great community manager has experience. Managing the Communitythink [.].

2011 31

“Managing Online Forums” Turns 4 Years Old

Managing Communities

Saturday will mark four years since the official publication date of my book, “Managing Online Forums.” Managing Online Forums (Book

2012 23

Blog>> Benefits and Pitfalls of Knowledge Management

Green Chameleon

Nick Milton and I have written a couple of blog posts on the Kogan Page website to introduce our new book The Knowledge Manager’s Handbook , due out in 3 weeks. The Kogan Page website has a sample chapter for the book, and if you order through their website , the 20% discount is still valid – use the discount code KMHSK

2016 14

Martin White on Intranet Management

Michael Sampson - Currents

Martin White's new book, The Intranet Management Handbook , is now available. Facet Publishing, The Intranet Management Handbook.

Blog>> Knowledge Management Explained in Five Disciplines

Green Chameleon

Since 1999, my work has been related to Knowledge Management (KM). Already then, KM was a term that was not well recognised; at the time, we did not label our KM-related consulting services with Knowledge Management. “Knowledge Management&# seems to be fuzzy and not specific enough; it does not refer to daily (work) life topics.

Green Chameleon » Knowledge Management Explained in Five Disciplines

Green Chameleon blog articles how-to guides events publications book videos about Knowledge Management Explained in Five Disciplines We welcome Tim Wieringa as a guest blogger to Green Chameleon. Since 1999, my work has been related to Knowledge Management (KM). Second, the TAXONOMY – METADATA MANAGEMENT of the organization.

Rick Rubin-Inspired Thoughts on Community Management

Managing Communities

Managing the Community For more details, please read my post on the matter. Thank you.

2013 19