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The 2011 State of Community Management Report: Best Practices from Practitioners

John Tropea - Delicious Community

Community management is a critical element of managing networked environments effectively. 2011 SOCM Report [.] link] Putain, 10 ans. [.]

2011 25

Community management: The 'essential' capability of successful Enterprise 2.0 efforts | ZDNet

John Tropea - Delicious Community

Community management: The essential capability of successful Enterprise 2.0 Vendor HotSpot Here to help you with your Document Management Needs Read the DocuMentor blog now Learn More » You wouldn’t provide new software to users without proper support. community manager must be a true jack of all trades. effort? A.

2011 32

Ed Mitchell: Platform neutral " Blog Archive " Three types of community

John Tropea - Delicious Community

Here, the community managers see the web as the platform with all of its different networks with their related behaviours and practices, not an uber-controlled centralised hub to which punters must come and behave in the way they are told to. They are models to assist with understanding, conversations, planning etc. And selfish. Hopefully.

What Defines a Community Manager?

John Tropea - Delicious Community

by Rachel Happe on June 9, 2009 What is a community manager? No consensus in biz as to what a comm manager is / should be. Ah, a metric.

The Value of Community Management

John Tropea - Delicious Community

So having a community manager is definitely worthwhile. financial benefit) of community management. The Value of Community Management [.]

Ed Mitchell: Platform neutral " Blog Archive " Membership engagement story

John Tropea - Delicious Community

This is a strategic management question which we think is on many organisations’ horizons. This doesn’t sound like a revolution, but it was the first time that the members influenced the management and got space on the homepage under their own steam. It was fun and we hope everyone enjoyed it. CILIP is no different.

Ed Mitchell: Platform neutral " Blog Archive " Lessons Learnt: CILIP online communities

John Tropea - Delicious Community

Ed Mitchell: Platform neutral Network and community design and facilitation; event design and facilitation. It was a wonderful experience; we all worked hard breaking new boundaries, and we all learnt a huge amount about all sorts of things one encounters while getting online communities up and running in a membership association. Theme by Bob

Ed Mitchell: Platform neutral " Blog Archive " Strategic planning for group spaces

John Tropea - Delicious Community

What do you do diagram There are many ways to go about identifitying and agreeing your strategy, from top down management-led ‘build and they will come’ processes all the way to a new set of engagement strategies centred around involving as broad a range of participants as possible. And the elements continue to evolve every day.

The social process | Web 2.0 and business process management

John Tropea - Delicious Social Network KM

” The impact on process Aviva is also an organisation that is further down the road of business process management than most. And the application of Web 2.0 to business processes promises to have just as evolutionary an impact as it does in the realm of knowledge management, if not greater, says Redshaw. Case closed. ’?

Green Chameleon » The Technology Question in KM Tools

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about The Technology Question in KM Tools In my recent posts I was rather focusing on some soft factors of implementing knowledge related activities, like suggestions for organising your knowledge or on how to promote knowledge management initiatives. RSS2.

My Favorite Tweets for November 16 - 30 2011

Portals and KM

Since Twitter archiving is an oxymoron, I am now going to post my favorite links for the month so they can be easily accessed later. RT @GeorgeDearing : Good read on how The Economist manages its content properties [ @Guardian ] [link]. cflanagan @mor_trisha @eliingraham @rhappe @charlieisaacs Tweet archive: [link]. link].

2011 13

The burnout risks for E2.0 community managers | Irregular Enterprise | ZDNet.com

John Tropea - Delicious Community

community managers Posted by Dennis Howlett @ 6:00 am Categories: Social computing Tags: Community , Organization , Community Manager , Dion Hinchcliffe , Community Management , Real Estate , Blogging , Productivity , Wiki , Business Operations Dion Hinchcliffe’s piece on community management surprised me. effort.

Three Elements You Need for Successful Creation Spaces - John Hagel III, John Seely Brown, and Lang Davison - Harvard Business Review

John Tropea - Delicious Collaboration

We pointed to World of Warcraft , and touched on SAPs Software Developer Network (SDN), and the world of big wave surfing. Dont be one of them.

SAP 6

Share2011 - On the Exhibition Floor with Open Text

Michael Sampson - Currents

project completion, and records management requirements), will also archive the sites. OpenText's biggest partners are Microsoft and SAP.

Microblogging In The Enterprise

Collaborative Thinking

As a messaging platform, these tools would have to support security, logging, audit and archival functions to satisfy regulatory, compliance and records management demands. ESME is interesting because it focuses on real world application of Twitter style functionality in the SAP ecosphere. While the term ???microblogging???

Notes on "Social Business: Moving the Business Needle Forward" at AusLUG 2013 - Chris Crummey, IBM

Michael Sampson - Currents

Can approve an SAP workflow item. -. New feature - "Connections Content Manager" - a world class document management system. when someone leaves the firm, their mail file is archived away. HR manager - people to follow, and how to increase your digital reputation. -. Some notes: 1. How do you increase adoption?

Edge Perspectives with John Hagel: Community 2.0

John Tropea - Delicious Community

This is challenging – the most critical skills sets such as discussion moderation and discussion archiving are in very short supply. ItR.

2007 24

Creating Passionate Users: How to Build a User Community, Part 1

John Tropea - Delicious Community

You couldnt get that kind of service if you called the SAP help desk directly! kamal sharma on What if managers had to do tech support?

2006 14

‘Communities’ and ‘Networks’: A Conceptual and Linguistic 2.0 Mess | Sonnez en cas d'absence

Delicious/choconancy/community

Think of the SAP community, with 1.5M Réflexions autour du branding, du web et des médias sociaux. An awful 2.0 Share this Digg del.icio.us

My Favorite Tweets for October 1 - 15 2011

Portals and KM

Since Twitter archiving is an oxymoron, I am now going to post my favorite links for the month so they can be easily accessed later. Gartner: IT staff need new skills to manage big data [link] ’. What SAP has learned through 8 years of social media engagement [link]. hope this is also useful for you.  CoIT #CIO. Obama.

The Social Organization: Social Media is not Community

John Tropea - Delicious Community

Posted by: Annette Schulte | July 10, 2008 at 11:24 AM Rachel, I work in Knowledge Management and community is very important to KM. Christian.

2008 17

Twelve best practices for online customer communities | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

Another is SAP’s various customer communities , with over a million registered business and technical users and a high degree of participation.

Tom Vander Wall Nails My Sharepoint Experience | Full Circle Associates

Nancy White

Though SAP at its core has a niche where it functions well, which is in pure bookkeeping. They say it is their “social media&# deployment.

When online communities go to work | Enterprise Web 2.0 | ZDNet.com

John Tropea - Delicious Community

Dion Hinchcliffe Get Enterprise Web 2.0 million strong online community. Online communities: What’s really new? environments.

Tom Vander Wall Nails My Sharepoint Experience | Full Circle Associates

Nancy White

Though SAP at its core has a niche where it functions well, which is in pure bookkeeping. They say it is their “social media&# deployment.

Three types of facilitation

John Tropea - Delicious Faciliatation

It is meant to give you an idea about the challenges and opportunities offered to facilitators and community managers in an increasingly distributed online environment. There are no management tools that cover all these different spaces yet, but there will be. But why is this? The key is quality, not quantity. Why are they members?

The FASTForward Blog » Serena has Adopted Facebook as Their Intranet: Enterprise 2.0 Blog: News, Coverage, and Commentary

John Tropea - Delicious Social Network KM

Serena is really replacing its existing intranet with Facebook as a front end linked to a low-cost content management system behind the firewall. Last week I spoke with René Bonvanie, the SVP of worldwide marketing, partner programs and online services at Serana, to learn more about the program and I discovered there is much more to learn.

Collaborative Thinking: Lotusphere 2008: Opening Session

Collaborative Thinking

SAP news: "Atlantic" first joint software product between the two - access SAP information from Lotus desktop. Demo: Atlantic plug-in brings SAP data into Notes. Policies to manage widget distribution. Setting up the argument for Symphony (money diverted into Office, etc). Workflow. DWA re-architecture. Ratings.

The Social Organization: Lead from the Back

John Tropea - Delicious Community

As an aside, a friend who had read both this post and my latest, On Management and Leadership ( [link] ), accused us of having a psychic link!

Green Chameleon » What Makes Social Tagging Work

Green Chameleon

www.straitsknowledge.com blog articles how-to guides events publications book videos about What Makes Social Tagging Work Tim over at LibraryThing has writen an excellent analysis of what makes social tagging work, by comparing the strategies used by Amazon and LibraryThing. KM is highly subjective. haven’t and I won’t. KM is the future.

More Thoughts On Social Presence

Collaborative Thinking

Any social presence platform would clearly need to include a policy management component that would integrate with security and identity management systems within an enterprise to support authentication, authorization and related demands (e.g. logging, audit, archival, and records management). Both are credible issues.

The Social Organization: The Alignment Gap Between Organizational Structure & Organizational Priorities

John Tropea - Delicious Community

  Hire pure resource managers to manage people who are 'on the beach' as we used to say in consulting and between initiatives. 

The tension in collaboration

John Tropea - Delicious Collaboration

Four Groups Blog 24/8/2008 The Tension in Collaboration Summary There is a tension at the heart of our efforts to collaborate. What is collaboration?

Network Roundtable: Building Collaborative Teams

John Tropea - Delicious Collaboration

Her organization, The Concours Institute, has recently completed an extensive study on collaboration in over 50 teams in 15 multi-nationals. Web 2.0

Revisiting Communities of Practice: from fishermen guilds to the global village - KnowledgeBoard

John Tropea - Delicious Community

Observed instances include SAP and.Net developers finding peer CoPs, KBs sister board for accountants, and quite a long list of initiatives.

The Social Organization: Assessing Organizational Readiness for Communities

John Tropea - Delicious Community

The Social Organization About Rachel Social Media Metrics Social Media Examples Enterprise 2.0 Posted at 06:01 PM in Deep Thoughts. Are you on Twitter?

Open Parenthesis » Liveblogging Enterprise 2.0 - Stowe Boyd, Social = Me First

John Tropea - Delicious Social Network KM

Home About Contact Code Archives June 19, 2007 « Previous Post: Liveblogging Enterprise 2.0 - SAP (Enterprise 2.1) Me first: My Passions My people My markets The edge dissolves the center It’s what he calls bottom up belonging. My collection of friends (my buddy list) itself defines what I belong to. Answer: Facebook.

Delta Knowledge: Creating Knowledge Cultures - Post 7

John Tropea - Delicious Community

Deutero-learning and Unlearning The process of managing the first two types of learning is referred to as deutero-learning. Its bottom up!

Putting Your Toys Away « Thoughts on Collaborative Planning

John Tropea - Delicious Collaboration

Specifically the attempt to use email as a document management system. There are some problems with current document management systems (DMS).

The FASTForward Blog » Why the Future of Corporate Computing is ‘Informal’ : Enterprise 2.0 Blog: News, Coverage, and Commentary

John Tropea - Delicious Social Network KM

Design Thinking , Barriers , Enterprise 2.0 , Enterprise Software , Facebook , IT Department , Information Management , Messy World , Social Computing , Web 2.0 Why the Future of Corporate Computing is ‘Informal’ by Joe McKendrick December 1, 2007 at 6:07 pm · Filed under 2.0 “It’s easy to make fun of these sites.