The first year, it was just a murmur online and now it’s spread on its own to physical events around the world. had nothing to do with the first group (Boston) leading the first ever physical event, but then quickly suggested that other regions (even my local area SF) to step up. What’s success? Thank you. Yes, glitter farts. used [.] MORE >>

This may involve formal product requirements methods from surveys to focus groups, to facilitating the relationships between product teams and customers. guess Michael Dell put his weight behind this. « Marketing 4 Change May 17th, 2008 10:29 pm […] organizations. Staff are customers too. Great post Jeremiah. MORE >>

Introduction Written by Andrew Conry-Murray 3/21/2009 3 comments 3 saves Login to Rate Bob Pearson is convinced that enterprise social networking software  blogs, wikis, social bookmarking, and the like  will transform the way Dell works. But the VP of communities and conversations at Dell Inc. All social." that they found useful. MORE >>

Sometimes we mean we use online tools to support a community that may have many other aspects offline. Small communities may be successful because of the depth of relationships, while large communities are successful for their breadth of relationships. So fast adoption may also mean fast desertion. Knowledge W.P. Months passed. MORE >>

One good example is Dell’s online community which it famously used for a corporate image turnaround last year and remains one of the most highly regarded and highly trafficked customer community properties. The first community may be the on that provides the necessary input to create the “real&# community. Enterprise 2.0 MORE >>