true pioneer in digital marketing, Eric began his 20-year career in 1991 as a Community Manager and Content Curator at America Online, and since then he’s helped drive awareness, revenue and loyalty for household brands across North America. Eric’s account list is expansive. Welcome Eric! MORE >>

In terms of a process for engagement the room was too big for group interaction so conversations are expected to happen on line after the event. Vancouver has the greenest building code in North America. Stories are the best way to share, engage and help people to remember. Human power is inspiring. Have intent. Eco-equity. MORE >>

And as the last example: the rising interest in community gardens, where often migrant women are engaged, maybe a kind of closing the circle to the original form of commoning. The first contribution is excerpted from a discussion on the commoning mailing list, by Brigitte Kratzwald. The same holds for many projects on renewable energy. MORE >>

Only 10% of European consumers trust posts by brands on social media sites like Facebook or Twitter; in North America this number increases to 15%. And it can be difficult for brands to truly engage here. For brands that truly engage in social the trust levels will be much higher. Hello!! Photo credit: I_Believe_). MORE >>

Whilst we were writing our recent 'Guide to managing social media engagement for financial organisations' , we came across a lot of really interesting social finance resources and case studies, many of which didn't make it into the final guide. Bank Deals (bankdeals.blogspot.com/) Anonymous but valuable. If we've missed any, let us know. MORE >>