Most of us know that in the typical online community, it’s not kosher to post blatant marketing materials. But when confronted by other more nuanced issues, such as how to introduce ourselves (or our company) to a community, or how to react to someone calling us names, things get a little murkier. Initial Engagement. Act accordingly. MORE >>

My passion behind the book was to provide a solid guide to building, energizing and enabling pro-active, productive and enjoyable communities. wanted to write a book that covered the major areas of community leadership, distilling a set of best practices and experiences, and illustrated by countless stories, anecdotes and tales. link]. MORE >>

But it does show that influencers can bridge social networks carrying the information across from one community to another. Like buying on Facebook from eBay or Amazon rather than logging into those sites themselves. While you are reading the presentation outline below I’d like you to think about the Twitter change today. MORE >>

Main | Update/Joint Statement with Chris Locke » User Community and ROI Every time I give a talk, someone always asks, "Thats all good and nice that helping users learn is the key to creating passionate users. Answer: your user community. As any community matures, you must provide separate areas for newbies and experts. MORE >>

The Economist, Apple, Amazon, Google, and the game of thrones. Llega un punto en la vida de un hombre en el que te encuentras con dos ventanas de Chrome permanentemente abiertas, y literalmente 37 pestañas sólo en la primera de ellas. Editorial revolutions. You might know (or not yet ) about my new project, MAGMA, an iPad publishing platform. MORE >>