At work one of our teams is using a community space in order to use a forum to crowdsource ideas for continuous improvement. We also noticed some people refering others to past posts that already covered a topic that had just been posted…this is the activity of a potential facilitator. Tags: community MORE >>

Then someone talks to you about communities, and you realize that what they need is peer support and a holding hand. You foster the community and you build it’s environment: in other words you arrange the trees and pour the rain, and often put there the early spores just in case. How should the community further them? MORE >>

photo credit: up to 2011 Much of community management deals with matters that most members will never know about. By what they know – largely, how the community manager participates in the community. Community Cultivation How Should I Participate Participating can feel like a lighter part of the [.]. MORE >>

For any who don't know, e-mint is a Yahoo goup (old-fashioned, but it works remarkably well) for online community management professionals, and is a friendly and supportive source of news and information. As Tamara Littleton, CEO of eModeration - and my boss said: "It has never been a better time to be a Community Manager." MORE >>

There are many good posts on the need for brands and organizations to run their own social media activities. Thank you for reading Building Online Communities for Business by Leader Networks. We are a research and strategy consulting company that helps organizations succeed in social business and B2B online community building. MORE >>