Cisco held a big Collaboration event in November 2009 and announced a slew of collaboration products. One of those was a hosted email service, but barely 15 months later, the product has taken a bullet to the head: " Cisco Systems is dropping its hosted e-mail product. Mmm, "interesting" times ahead for Cisco. MORE >>

Online customer communities are everywhere -- you just have to look for them -- sometimes in unlikely places. Because they are dedicated to serving customers, often they are not evangelized to the general public or consumer audiences. But they are alive, well and thriving within many enterprises. SaaS4Channel.nl MORE >>

Let's talk more - by phone, over coffee, face-to-face, via Skype video, using Cisco TelePresence, etc. Herb reflects on ten years of being a supply chain consultant , and notes a few differences: - The office is much quieter today than 10 years ago. There are fewer people doing more work - so the opportunity to chat / converse is less. MORE >>

While putting this blog entry together, maybe the longest article I have ever written anywhere, I now realise that the main purpose of why I wrote in its entirety in the first place was more than anything else as an exercise for yours truly to go down the memory lane and see what happened during the course of 2011 in this area. Are you ready? MORE >>

Law firm Minter Ellison (with 290 partners and 1,000 legal staff in Asia Pacific and the UK) has chosen a range of Cisco collaboration gear to support its "one firm" strategy. The Cisco tools are: - TelePresence. Unified Computing. WebEx. My Comments. Collaboration MORE >>