Trending Sources

Newsgator Integrates Social Software into Core Work Process

Portals and KM

I have written about NewsGator on a number of occasions (see for example:  NewsGator Enhances its Social Sites 2010 Platform for SharePoint ).

Top Ten Moderator Skills (for 2010)

e-Moderation Station

January 2010. Subscribe to the comments for this post? Tweet This! Share this on Facebook. Add this to Google Reader. Email this to a friend?

2010 33

Twitter is Not a Social Network

Alchemy of Change

To use an old computer science frame, Twitter is real-time processing, while Google’s web crawling is batch processing. Windows?

Balancing Tasks & Relationships – The Art of Engagement

Alchemy of Change

Engagement is the process of building relationships with people and putting those relationships to work to accomplish some goal. love his work.

Connections are Different than Relationships

Alchemy of Change

Let me explain why I don’t anymore because I think it sheds some light on how relationships form over time. That line is their relationship. Figure 1.

Are You Tapping “Third-Order” Engagement?

Alchemy of Change

It requires a fundamental rethink of the organization – and how its processes for creating value can be opened up to people outside the organization. Engagement is the process of building relationships with people and putting those relationships to work to accomplish some goal. They didn’t do it by tweaking. No question.

Expertise Location: Don't Forget Process & Cultural Factors

Collaborative Thinking

The post below on expertise location is an update from an earlier Collaborative Thinking post " Expertise Location: Not Just A Tooling Issue " published on January 28, 2010. capture, discovery, brokering, connection, privacy) can be compelling when it comes to improving process performance as well as employee productivity.

Online Educa Berlin 2010 Keynote: Building Networked Learning Environments


The EU kids online initial findings , reported in October 2010, highlights issues around the increasingly young age that children go on line, and the range of contacts and relationships young people engage in. social awareness” (2010). Download Josie Fraser Educa presentation (PowerPoint) Nov 2010 Making change happen. It isn't.

The Future of the WorkPlace – Social Business


As we come to wrap up another another one of those unforgettable years (2010, that is…), specially, for the Enterprise 2.0 Work swarms.

Facebook Credit: Zuckerberg next Treasurer of the Internet App2User

Laurel Papworth- Social Network Strategy

120 million people play Zynga games in Facebook (Farmville, Farmtown, Mafia Wars) and it makes Zynga $450 million in revenue in 2010 alone.

Blog>> Trends in Knowledge Management

Green Chameleon

suggest the the new trends are processes integration, reduction of information overflow, and integrating tools into a few applications. Traditionally, KM was more often than not a top-down driven approach. Today, we can identify six strong trends that lead into new concepts of knowledge sharing and collaboration: Exploring. Semantics. People.

Engestrom, Wenger and Emergent Learning

Jenny Connected

’ ‘Standard learning theories fail to explain processes where learning in radically transformed’. Learning 1 – non-conscious, tacit.

Engestrom, Wenger and Emergent Learning

Jenny Connected

’ ‘Standard learning theories fail to explain processes where learning in radically transformed’. Learning 1 – non-conscious, tacit.

How can social media support learning alliances/multistakeholder processses?

Joitske Hulsebosch

Some time ago I was asked to facilitate a session on this topic. In definition: " Learning alliances are characterized by diversity. What do you think?

2010 49

Nielsen Norman Group Names Best Intranets for 2010

Portals and KM

Nielsen Norman Group has announced winners in their 11 th annual contest for best intranets for 2010.  You can set up siloed document repositories as a strawman for bad KM but when it is aligned with business processes I have seen a lot of value over the past 15 years. concepts in this current report. techniques.” It also said.

Email Usage Down and Social Networking Up in 2010

Portals and KM

Here is some more information I found via the Darwin Enterprise Social Media Edition though a post on Best Social Media Stats, Facts and Marketing Research of 2010.  The share of time for social networks use climbed to 22.7% in June 2010, up from 15.8% in June 2009.  However the channels of communications are shifting.

Email 30

The Community Roundtable's Community Maturity Model

John Tropea - Delicious Community

The Community Roundtable A peer network for community managers and social media practitioners. Thanks! Thanks for stopping by! it looks great!

2010 41

On Twitter and in the Workplace, It's Power to the Connectors - Rosabeth Moss Kanter - Harvard Business Review

John Tropea - Delicious Social Network

The process cannot be commanded or controlled; followers opt in and out as they choose. Dont be one of them. The human networks are what count.


7 steps to shutting down a social media site

Laurel Papworth- Social Network Strategy

Their shutdown process is equally commendable. More in Social Media is Not An Experiment. An exit event pre-shutdown. Offer a contact. Thankyou.

2010 46

SCVNGR’s Secret Game Mechanics Playdeck

John Tropea - Delicious Faciliatation

Making building on SCVNGR a simple but staged process to avoid information overload. 8. Rght now, that should be a lot of people. Achievement.

Game 43

Enterprise Microblogging Use Cases: Help Reduce Your Inbox Clutter!


VP, Global Workforce & Web Processes Transformation Executive at IBM. Enterprise 2.0 What’s Trending in Enterprise Microblogging?

2010 39

Green Chameleon » Knowledge Management Explained in Five Disciplines

Green Chameleon

This might not be commonly understood as part of Knowledge Management, but workflows of customer complaints processes or order processing flow contain a lot of important information and knowledge. With the right procedures and processes, this knowledge can be captured and shared more efficiently. just like it. RSS2.0

Green 35

Traackr Provides Useful Web Influence Monitoring Tool for Marketing and PR Professionals

Portals and KM

It was a useful process as I was forced to think through what I was really looking for. It is designed to primarily support PR efforts.

2010 39

Blog>> Knowledge Management Explained in Five Disciplines

Green Chameleon

In my experience, when we design workflow definitions, or process definitions, and flowcharts for a series of job activities, then we can influence how information is captured, stored, and distributed. With the right procedures and processes, this knowledge can be captured and shared more efficiently. Two: Collaboration.

2010 35

Rethinking Marketing - Harvard Business Review

John Tropea - Delicious Community

Details Magazine Buy Reprint Idea in Brief > January–February 2010 Rethinking Marketing by Roland T. All rights reserved.

2010 32

Don’t Start with the Tools: They Are Not Your Final Destination


“? Don’t start with the tools. Goodness! I am feeling dizzy already! Aren’t Aren’t we all barking at the wrong tree? Isn’t

2010 33

Scenarios 2011 to 2022 – Media/Military Complex: New Year Resolve

21st Century Organization

Streaming Link – in 2010, Wikileaks happens in all futures. The process enables taking real action for strategy execution in businesses.

2011 29

Differentiating Between Social Media and Community Management

John Tropea - Delicious Community

If the decision-making process is complex and long to reach a conversion, customers benefit greatly by interacting and building relationships with other customers – as well as getting introduced to affiliated product and service providers who can help them maximize their value.  Social media is just that, a tool kit. But you never know.

The 2010 MIT Sloan CIO Symposium Part Two: Solving the CIO Paradox

Portals and KM

  They took on looking at the business processes they were supporting to see if improvements could be made to the processes before technology was applied.   They staffed business process improvement people in IT to address this. I recently attended the MIT Sloan CIO Symposium for the second time.  

Its not the same thing – the 3 types of collaboration « Product Four

John Tropea - Delicious Collaboration

What processes were followed? 2010 03 /20 CATEGORY Government 2.0 link] productfour April 28th, 2010 REPLY QUOTE Thanks, Ross.

Dell’s Social Engagement Journey

Ant's Eyeview Blog

Dell was one one of the earliest companies to go through this process. Second of three posts. Functions and business units are silo’d.

The Rise of Internal Knowledge Markets

Portals and KM

knowledge management efforts that I found to be effective were more nimble process-aligned systems. In these case both guidance and expertise was aligned with process steps. They define these markets as “protected environments where users trade their knowledge via price mechanisms.” and Eli Lilly.  like this approach much better.

Capital Ideas: Selected Papers on Organizations & Markets - October 2009 - Neighbor Networks

John Tropea - Delicious Social Network KM

This finding has strong implications for business policy and for understanding the process underlying the value of networks. Burt Ronald S.

2010 28

Forget Social Strategy, Think Social Philosophy: Hippie 2.0


"Really? Are you serious? mean, are you sure you know what you are saying?" "Yes, sir! know what I am saying… Exactly that! hope not!

2010 28

Comments on the 2010 AIIM Report, "SharePoint - Strategies and Experiences"

Michael Sampson - Currents

This corresponds with my August 2010 survey findings. 6. Per Figure 11 on page 15, the three top issues were: - Managing process change (34%). Last year, AIIM published a 35-page market intelligence report on SharePoint. Since the report was underwritten by a number of vendors, it is available at no charge. See Figure 4, page 9. 4.

Guidelines for Group Collaboration and Emergence « emergent by design

John Tropea - Delicious Collaboration

This type of process creates value through active collaboration. Skip to content emergent by design Home support who’s the architect?

7 Key Issues to Consider Networking and Marketing Your Business on Facebook

Online Social Networking

Business networking on Facebook is a way to “pull yourself up by your bootstraps,&# but it’s also problematic and at best a slow process.

Teams, communities and networks in terms of communication forms


Team communication is heavily shaped by the shared goals and agreed communication formats/processes. Related posts.

Taking Notes Episode 126: Introducing Social Business with Luis Suarez


Adoption Council group as Internal Evangelist of the Year 2010 , taking the baton from the always inspiring Claire Flanagan who won it last year.

2010 21

Australia Sharepoint Conference June 16/17 2010

Laurel Papworth- Social Network Strategy

The guff on the front page says: This will be  THE Australian SharePoint Conference to learn about both SharePoint 2007 and SharePoint 2010.