2009 Environment Dear colleagues, Many of us have worked with BP (we did one small project for its-then Organizational Engineering group in 1993, thanks to Lilly Evans). Many more of us have pointed to some great examples at BP, like its early start in knowledge management, communities of practice, and its unusual organization designs. Yours? MORE >>

The Online Communities: Metrics and Reporting research study was initiated in late July of 2009, and ran until the second week of August 2009. The Online Communities: Metrics and Reporting 2009 report is also available for purchase for $295. We received approximately 175 responses. Report Highlights. Determining What to Measure. MORE >>

Long catch-up post today, with news from last week while I was busy in Singapore. Microsoft BPOS Price Reduction. Microsoft reduced the price of its Business Productivity Online Suite (BPOS). The BPOS price tag has been dropped from $15 per user per month to $10 per user per month (minimum of five seats is required). Xobni Enterprise. Xobni Nov. MORE >>

ROI on Advanced Collaboration Solutions. Research sponsored by Cisco and Verizon found that firms who use advanced collaboration technologies for meetings get positive ROI. So what did it find? More information, including videos, diagrams, and the research paper are available from Verizon Business. Glasscubes. www.glasscubes.com/. Video Downsides. MORE >>

Using e-Documents for Collaboration. Dan released an ebook about using online documents for collaboration. Both business requirements (cost savings, environmental concerns, productivity goals, etc.) as well as functional requirements (document creation, data collection, review and approval processes, etc.) are discussed. Calling from Twitter. MORE >>