journey that started back in 2001, but that it had its main roots well substantiated within the company for much longer. IBM Innovation Knowledge Management Knowledge Tools Learning Social ComputingAre we there yet? Have we already made that transition successfully? What has been the experience like so far? SIE ). Probably not! MORE >>

Read More » Local Government Web Managers Notes: Responding to Economic Uncertainty Michael Walsh in Influence 18 May 2010 In the past few months, world-wide political and economic uncertainty has shaken global confidence, which in turn has resulted in continued market instability and volatility. We also saw some. In this case. MORE >>

I hate titling these blog posts with the words “community management.&# So why am I writing a third post in three days on community management? The waves of blogging conversations about community management seem to be washing on the shore closer together these days. Community Managers and HEART she says? Uh oh.) MORE >>

As most of you folks already know, my first exposure to social software was inside IBM, back in 2001, with a Profile Social Aggregator called Fringe ; then I started experimenting with the instant messaging social capabilities of  IBM Community Tools (a.k.a. But let’s get started with things properly. Even for us. Till 2007. Yes, sir! MORE >>

KarateForums.com was launched on May 21, 2001 and has [.]. Managing Staffphoto credit: craiglea123 Moderators can be a very important part of your online community. know that mine are. select them very carefully. But, I thought it would be interesting and fun to throw some numbers behind this. So, I took KarateForums.com as an example. MORE >>