I did a workshop last Friday on the conference ' Trends voor Trainers '. The topic was: social media as learning instrument. Amazing that I don't have to translate the title of the conference for you, I'm sure you can make sense of it in English! Skype for instance looks so differently on a Windows computer. Fortunately I have my new adaptor now. MORE >>

Dave Snowden made a number of provocative statements   in his presentation to Week 17 of ChangeMooc , but ‘open space leads to consensus’ and ‘consensus is rewarded, dissent is punished’ were two that caught my attention. As with all such statements, they have to be taken in context. So – what should we make of all this. Are dissenters punished? MORE >>

This is the grid I use to help me draw sketch wireframes. It may be tatty and covered in splotches, but it helps me draw straight lines quickly. The grid also helps me sketch pages around advertising. For the last five years the two constants of virtually every project I’ve worked on have been the width of the page and the size of ad banners. MORE >>

Today was the third annual Community Manager’s Appreciation Day, or #CMAD. The intention of #CMAD is to raise awareness about the role of the Community Manager, and to recognize the hard working women and men who support this role for their organizations. Jeremiah Owyang , Partner, Altimeter; + Connie Bensen , Sr. MORE >>

Mark Fidelman wrote a very spot on article recently, Why Every Company Needs To Be More Like IBM And Less Like Apple. will not repeat it here and suggest you go to his original. However, I do want to add my own perspective that is driven by both industry observations and personal experience with both companies. use iTunes all the time. MORE >>